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UPS Fact Sheet

Abstract:

Get the facts and figures about the world's largest package delivery company and one of the leading global providers of specialized transportation and logistics services.
Founded in Seattle, Wash. August 28, 1907
Headquarters Atlanta, Ga.
Worldwide web address www.ups.com
Chairman and CEO Scott Davis
2011 revenue $53.1 billion
Employees 398,300 (324,000 U.S.; 74,300 International)

PACKAGE OPERATIONS

2011 revenue $44 billion
2011 delivery volume 4 billion packages and documents
Daily delivery volume 15.8 million packages and documents
Daily U.S.  air volume 2.2 million packages and documents
Daily international volume 2.4 million packages and documents
Service area More than 220 countries and territories; Every address in North America and Europe
Customers 8.8 million daily (1.1 million pick-up, 7.7 million delivery)
Online tracking Average 32.1 million daily tracking requests
Retail access The UPS Store, 4,676; Mail Boxes Etc. 26; UPS Customer Centers, 1,000; Authorized outlets, 13,000; UPS Drop Boxes, 40,000
Operating facilities 1,860
Delivery fleet 94,946 package cars, vans, tractors, motorcycles, including 2,593 alternative-fuel vehicles
UPS jet aircraft 223
Chartered aircraft 300
Daily flight segments Domestic - 945; International - 882
Airports served Domestic - 382; International - 323
Air hubs  
  United States Louisville, Ky. (main Global Air Hub); Philadelphia, Pa.; Dallas, Texas; Ontario, Calif., Rockford, Ill.; Columbia, S.C.
  Europe Cologne/Bonn, Germany
  Asia  Pacific Shanghai; Shenzhen; Hong Kong
  Latin America  and Caribbean Miami, Fla., USA
  Canada Hamilton, Ontario

SUPPLY CHAIN AND FREIGHT

2011 net revenue $9.1 billion
UPS Supply Chain Solutions  
Key services Logistics and distribution; transportation and freight (air, sea, ground, rail); freight forwarding to 195 countries; international trade management and customs brokerage.
Specialty services Service parts logistics; technical repair and configuration; supply chain design and planning; returns management.
Facilities 807 facilities in more than 120 countries; 35.4 million sq. ft.
UPS Freight
Key services Leading provider of less-than-truckload and truckload services coast-to-coast
Delivery fleet 6,175 tractors; 20,551 trailers
Facilities 196 service centers

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