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Q1 2014 Earnings

April 24, 2014
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Retail The highly experienced team of professionals at UPS work closely with retail and consumer goods companies to improve service levels, optimize distribution and transportation networks, navigate the complexities of international trade and streamline their global supply chains.

Learn more reading the media materials below or go to UPS Solutions.



Press Releases

09/26/13 Global Study Reveals Online Shoppers Want More Convenience
06/03/13 Consumers Want Choices and Convenience When Shopping Online
06/04/12 Improving Returns Presents Biggest Opportunity for Retailers Wishing to Increase Online Shopping Satisfaction

Fact Sheets

2013 Pulse of the Online Shopper exec summary
comScore Pulse of the Online Shopper Interactive Map
UPS Returns Technology
Tips to Make Your Online Returns Policy a Competitive Advantage
Crafting a Returns Policy that Creates a Competitive Advantage Online
UPS My Choice Overview

Case Studies

Beau-coup Makes the Search for Wedding Favors a Piece of Cake
UPS Cools Wine with Summer Solutions
Feelgoodz Makes Big Strides
Small Business Teed Up For Success
Sweet Success for Fairytale Brownies

White Papers

2013 Pulse of the Online Shopper white paper


Electronic Retailer - The Greening of Fulfillment
The Hub - Retail's future is everything you (don't) know about e-commerce
Retailing Today - What's changing consumers’ expectations?
Inc. - 6 Best Things Companies Do on Facebook Today
Electronic Retailer - owth in a Flash: Gilt and UPS Build a Fulfilling Relationship

Executive Bios

Greg Brown, President, UPS Retail Sector


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