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PosLaju and UPS Form Alliance

Kuala Lumpur, June 03, 2010

New PosLaju International Premium Service Introduced For Faster Package Delivery

UPS (NYSE:UPS) today announced it has formed an alliance with PosLaju, the leading Malaysian courier company, and jointly launched PosLaju International Premium, a day-definite, international express delivery service with a money-back guarantee serving more than 215 countries. The new service is available at all 52 PosLaju outlets in Malaysia and will, on average, shorten the international transit time of packages and documents by half.

"PosLaju is committed to meeting our customers' needs for faster and more reliable service. As a testimony of that commitment, we introduced the new PosLaju International Premium service jointly developed with UPS," said Dato' Syed Faisal Albar, group managing director / chief executive officer of Pos Malaysia. "Customers can benefit from UPS's world class global service, which is fully supported by its money-back guarantee."

"UPS is pleased to form an alliance with PosLaju to enhance the experience for our customers in Malaysia," said Craig Foster, senior vice president, South District, UPS Asia Pacific Region. "The PosLaju International Premium service capitalizes on UPS's powerful shipping technology and utilizes our comprehensive global network." 

Through UPS, PosLaju International Premium offers customers two ways to keep track of the delivery progress of their documents or packages. The first is via email notification. When sending the shipment at a PosLaju outlet, customers can choose this option by providing up to five email addresses for the notification to be sent to. Email alerts will be automatically sent to these email addresses to inform the recipients of the delivery status.

Alternatively, customers can use the air waybill number to log onto PosLaju's website at www.poslaju.com.my to check on the delivery status via UPS's tracking system.

PosLaju currently leads the domestic courier industry, holding the largest market share at 27%. PosLaju's leadership position is also solidified by having the most extensive domestic delivery areas and outlets, as well as the largest number of courier fleet and personnel.

Related Content

About Pos Malaysia Berhad
Pos Malaysia Berhad is Malaysia's premier physical communications provider. With its vision to be "Your Trusted Partner", Pos Malaysia's vast experience as well as its vast network spanning across the country forms a solid backbone to support Pos Malaysia's expansion and development strategy.

Pos Malaysia has a network of 701 post offices all over the country in addition to its network of mini post offices, mobile post offices, postal agents and stamp agents, making it one of the most extensive retail networks in Malaysia.

Pos Malaysia's Strategic Business Units, aimed to provide quality, reliable, timely and innovative solutions to its customers, encompass the following:

  • PosMel: Mail and postal services
  • PosLaju: Courier and express mail services
  • PosNiaga: Retail business services
Moving forward, Pos Malaysia will continue to transform and innovate itself in order to maintain its relevance and competitive edge as well as continue to connect Malaysians with the rest of the world.

About PosLaju
PosLaju is a one of the Strategic Business Units of Pos Malaysia Berhad with its principal activities in the express and courier business. It started in 1986 by delivering international mail under the Expedited Mail Service (EMS) banner for Pos Malaysia Berhad. Two years later in 1988, it began to offer domestic courier services under the PosLaju brand name. PosLaju currently has 50 branches and two service centers to serve its customers nationwide. PosLaju services are also available at 701 post offices, 190 pos mini and 274 authorized agents, making PosLaju the domestic courier company with the most number of outlets.

About UPS
UPS (NYSE:UPS) is the world's largest package delivery company and a global leader in supply chain and freight services. With more than a century of experience in transportation and logistics, UPS is a leading global trade expert equipped with a broad portfolio of solutions. Headquartered in Atlanta, Ga., UPS serves more than 200 countries and territories worldwide. The company can be found on the Web at UPS.com and its corporate blog can be found at blog.ups.com. To get UPS news direct, visit pressroom.ups.com/RSS.

To ask about this press release, contact:

UPS Public Relations

404-828-7593
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