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| 2008 |
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| UPS One of 60 Most Visible U.S. Companies |
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| An annual reputation quotient survey by Harris Interactive showed that UPS again is among the most visible companies in the eyes of American consumers. The company ranked No. 13 based on reputation in six categories: emotional appeal, products and services, social responsibility, vision and leadership, workplace environments and financial performance. Learn more. |
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| UPS Among Best 3PL Providers |
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 UPS ranked #2 for the Inbound Logistics 2008 Top 100 3PL Excellence Awards. More than 300 companies participated and those service providers selected were among those that offered diverse operational capabilities and experience to meet readers' unique supply chain and logistics needs.
According to the magazine, UPS was chosen based on criteria, including responsive to customer needs and its ability to offer strategic solutions designed to drive business process improvement and change. |
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| UPS Again Takes Top Place in Customer Loyalty Index |
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 For the fourth consecutive year, Brand Keys Customer Loyalty Engagement Index ranked UPS #1 in the Parcel Delivery category, citing brands best able to engage consumers and create loyal customers. |
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| UPS Recognized as Most Ethical Company |
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 UPS has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute, a research-based group dedicated to identifying and sharing best practices in business ethics, compliance, corporate social responsibility and corporate governance. The Institute cited UPS for using ethics as a corporate business strategy. |
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| UPS Named One of the Most Reputable Companies |
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| UPS was again named one of the most reputable global companies, according to the third annual survey by the Reputation Institute and reported by Forbes magazine. The company ranked No. 15 of the 600 largest companies in the world and No. 6 on the U.S. listing for having the best corporate reputation. The Reputation Institute indicated that a company's reputation is built on seven pillars: products/services, innovation, workplace, citizenship, governance, leadership, and performance. |
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| Best Commercial Fleet |
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 UPS was cited as having the best commercial fleet by Light & Medium Truck magazine. The 100 companies on the list were ranked based on the number of trucks, regardless of size, owned or leased.
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| UPS Makes Top 25 of Most Powerful Brands |
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| UPS ranked No. 24 on the 100 Most Powerful Brands list, published by global market research and consulting firm Millward Brown and the Financial Times newspaper. The ranking combines the financials with solid measures of consumer sentiment derived from a repository of brand equity data. |
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| UPS Named Winning Brand |
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| UPS was named the winning brand of the City Business Journals Network's fifth annual American Brand Excellence Awards, Business Services category. Business decision makers across the country chose leading national brands that best serve the needs of small- and mid-sized businesses |
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| UPS Recognized by National Veteran-Owned Business Association |
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| UPS was recognized by the National Veteran-Owned Business Association (NaVOBA) and the VA's Center for Veterans Enterprise (CVE) for our efforts in supporting veteran suppliers. The company was applauded for veteran supplier diversity program specifics, assets allocated to veteran outreach and overall results in usage of veteran suppliers. |
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| UPS Wins Big as Top 3PL |
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| UPS was recognized as the 2008 Best 3PL for High-Tech and Electronics during the Best 3PL Awards North America 2008 gala dinner, held at the Fox Theatre in Atlanta, Georgia on June 24th. Entries were nominated solely by 3PL customers across North America, and this year saw a record number of votes for the best 3PL providers in each category. |
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| UPS is Tops with Small Businesses, Business Journal Readers Say |
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UPS was named the winning brand of the City Business Journals Network's fifth annual American Brand Excellence Awards, Business Services category. The organization recognizes leading national brands that best serves the needs of small and mid-sized businesses.
The winners are selected through a nationwide survey of 1,700 business decision-makers.
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| 2007 |
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| UPS Tops List of Logistical Companies |
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UPS ranked #1 on Transport Topics' Top 50 Logistical Companies. The company also ranked top of the list for the magazine's Less-Than-Truckload Carriers, Contract/Logistics Providers, and Package/Courier Companies lists.
Rankings were based on the companies that have been at the forefront of the logistics and transportation industries. |
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| U.S. Consumers Call The UPS Store a Top Competitive Company |
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| The UPS Store was named one of the Top 40 Most Competitive Companies by W Ratings, an independent competitive research firm. The first annual ranking by U.S. consumers identifies the best performing companies based on its ability to achieve higher economic profit than rivals and sustain that competitive advantage through moats or barriers to entry. |
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| UPS Best Place to Launch a Career |
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| For the second consecutive year, UPS landed on BusinessWeek’s list of Best Places to Launch a Career. The magazine bases its ranking on a survey of more than 37,000 U.S. employees who rate their companies on pay, benefits, retention and training programs. |
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| UPS Recognized as Best Place to Work for IT Professionals |
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| UPS is among the 100 Best Places to Work in IT, as listed by ComputerWorld magazine. The survey includes companies based on organizations’ average salary and bonus increases, the percentage of IT employees receiving promotions, IT staff turnover rates, training and development opportunities, and the percentage of women and minorities in IT staff and management positions. |
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| Forbes Names UPS America's Best Big Company |
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| Forbes recognized UPS as one of the Platinum 400: America’s Best Big Companies, passing the business magazine’s benchmarks for financial growth rates and returns, corporate governance, accounting standards and background checks. |
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| UPS recognized with Superbrands Award |
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| UPS recently received the 2007 Superbrands Award in Hungary. Superbrands recognizes, rewards, and reinforces leading brands from all over the world and provides a comprehensive package of brand building and strengthening services. Superbrands was established in London where it published the first Superbrands book more than a decade ago. Since then, Superbrands has expanded its operations to over 50 countries, gained a wide-range of recognition as the world’s largest and leading independent arbiter of branding, and worked with over 3,000 of the world’s leading brands. |
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| UPS SCS voted a top performing company in South Africa |
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| Now in its 8th edition, South Africa's Top Performing Companies is an annual publication that inspires growth, success, and achievement across the South African economy. According to this organization, UPS SCS South Africa epitomizes success by meeting the entry criteria based on turnover, quality of operation, triple bottom line performance, SED spend, ISO Accreditation, and growth. |
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| Wal-Mart Names UPS Small Package Carrier of the Year |
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Wal-Mart Stores, Inc. has selected UPS as the Best Small Package Carrier of the Year.
The annual award recognizes one small package carrier based on a variety of criteria, including on-time performance, billing accuracy, ease of doing business, claims performance, management team communication, flexibility, dependability, technology integration and overall exceptional customer service.
"UPS is extremely honored to receive this prestigious award from Wal-Mart Stores, Inc. for two consecutive years," said Brian Atterberry, UPS Director of Strategic Accounts. "This reflects the commitment of our entire organization to deliver industry best performance & value-added services to Wal-Mart Stores, Inc."
The award, based on 2006 performance, was announced August 27 in Bentonville, Ark at Wal-Mart’s corporate headquarters.
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| UPS Wins 24th Annual "Quest for Quality" Award |
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| UPS' outstanding performance as a multi-faceted transportation provider has been acknowledged by its winning Logistics Management's 24th annual "Quest for Quality" award. The award is given based on survey where shippers are asked to grade a company's performance, value, information technology, customer service, equipment and operations. Quest for Quality recognizes expedited motor, air express, freight forwarders, surface package and multi-regional less-than-truckload carriers. |
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| UPS executive recognized |
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| UPS Senior Vice President Bob Stoffel was named winner of the 3PL Executive Excellence Award at the June 2007 North American 3PL Summit coordinated by eyefortransport, a global provider of logistics and transportation information and services. Stoffel was cited for his leadership in building the expanded supply chain capabilities of UPS. |
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| Portfolio Managers, Analysts Name UPS CFO-Turned-CEO Best Chief Financial Officer |
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| UPS CFO Scott Davis, now Chairman and CEO, was named Best Chief Financial Officer in the Airfreight and Surface Transportation Industry by Institutional Investor magazine. Portfolio managers and brokerage firm research analysts were asked to choose the best American CFOs in 62 industries. |
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| Business Week Cites UPS as "Customer Service Champ" |
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| Business Week included UPS in the Top 10 of its first-ever ranking of "Customer Service Champs."
The magazine ranked UPS No. 1 in the shipping industry and No. 8 overall out of the Top 25 "client-pleasing brands" that stand out as the best providers of customer service.
UPS was cited for its delivery reliability, training of drivers and managers and its embrace of advanced technology to improve efficiency and customer service at the same time. |
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| UPS Supply Chain Solutions takes top seed in reader survey |
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A panel of 160 consumer goods company executives ranked UPS Supply Chain Solutions as the top logistics providers according to the 2007 Consumer Goods and Technology Magazine Best In Class edition. UPS was noted for its international cross border movement of goods through technology innovations including Trade Direct. As for Supply Chain Services overall, the magazine stated that the sector is strong heading into 2007 in terms of customer satisfaction in core areas of concern.  Learn more |
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| 2006 |
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| Best Online Service |
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| The Customer Respect Group ranked Overnite Transportation, now UPS FreightSM, as the top company out of 2,000 business for how it treats its online customers - the result of surveys that measured an online customer's experience with qualities such as simplicity, responsiveness, privacy, and attitude. |
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| UPS named one of top 10 brands for corporate citizenship |
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| UPS ranked ninth in a survey of 152 brands ranked for corporate citizenship. Public relations firm GolinHarris interviewed 5,000 Americans, who rated 152 brands for the GolinHarris Corporate Citizenship Index (CCI) in September 2006. The CCI looks at 12 critical corporate citizenship drivers. |
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| UPS ranked as one of the best places to launch a career by Business Week magazine |
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UPS ranked as one of the best places to launch a career by Business Week magazine.
In its inaugural year, Business Week’s “Best Places to Launch a Career” list ranked UPS 24th out of 50 other companies.
The magazine began with 100 separate organizations and trimmed the list to the final 50 based on the company’s reputation as a good place to work for entry level employees seeking career opportunities in a corporate environment.
Variables considered in the survey included feedback from students, college career counselors, and employers themselves.
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| UPS holds steady as one of Business Week’s best Global Brands |
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| UPS ranked 32 out of 100 brands in Business Week’s 2006 Best Global Brands issue - the same position held the year before. Business Week cited the company’s China-to-U.S. routes are “paying off handsomely,” while a big contract to consolidate shipments for Dell is providing a boost back at home in this issue. UPS was the highest ranked transportation corporation on the list. |
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| Inbound Logistics readers rank UPS SCS number one for global logistics |
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UPS captured the top spot for 2006 in Inbound Logistic’s 3PL Excellence Awards for the fourth consecutive year. Nearly 3,500 readers ranked more than 350 third-party logistics companies operating worldwide in the magazine’s survey.
According to the magazine, UPS SCS was chosen based on criteria including customer service, reliablility and the entrant’s ability to establish good customer relationships. |
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| UPS honored for its customer service in Ireland |
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Quest Media Limited, along with the Irish Independent Newspaper, awarded UPS’s Swiss Call Centre as its customer service team of the year under its general company category.
UPSer Melanie Gillard, team leader at the European Customer Service Center, was also honored as the group’s CSC Professional of the year. Gillard began her career at UPS in January 2005 in Switzerland.
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| UPS takes the gold for outstanding performance from Chrysler Group |
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For the 12th consecutive year, UPS was awarded the DaimlerChrysler, Chrysler Group Gold Award by the company’s Corporate Logistics division. This achievement places UPS among the highest rated logistics and transportation service suppliers to the Chrysler Group. The selection criteria for the award include overall quality of service, technology enhancements, cost reduction efforts and continued support of minority suppliers.
In 2005, UPS delivered more than 9 million packages for Chrysler Group with on-time performance rating of 97.71 percent.
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| UPS recognized by Sears Holding for a year of success |
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UPS was given a host of accolades from Sears Holding Company for outstanding service in 2005, including its highest honor for suppliers.
The Supplier of the Year, Non-Merchandise/Service Category was presented to UPS and is recognized by Sears as its top awards honor. UPS was also chosen for Carrier of the year in the transportation category as well as The Partner in Progress Award, given to the company’s top 70 out of 10,000 total suppliers.
Sears cites UPS as an integral part of the company’s successful integration of Sears and K-Mart stores in 2005. 1,400 stores nationwide were integrated into an automated shipping system and eliminated the company’s previous paper based system. The new set-up provided Sears holding with new visibility solutions, tools and signifgant cost savings for the company’s freight operations.
UPS also delivered a near perfect on-time performance rating in 2005, allowing K-mart and Sears stores to meet demands and ease the integration process.
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| UPS Executive Communications honored with Silver Anvil Award |
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| UPS Executive Communications, a function within UPS Public Relations, earned a 2006 Silver Anvil award for its global trade symposia series, Longitudes. The entry, "Longitudes: Mapping a Course to C-Level Customers," won in the Marketing Business-to-Business category.
The Silver Anvil is the highest honor in the public relations industry. Known as the "Oscars of PR," the Silver Anvil recognizes excellence in strategic public relations planning and execution. UPS's success was based on the ROI achieved from business development opportunities associated with Longitudes. |
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| Mike Eskew given royal treatment at First Annual Oglethorpe Awards |
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| UPS CEO Mike Eskew was presented the first ever Oglethorpe Award by the British American Business Group’s Atlanta chapter in June. In the spirit of British pageantry, Eskew received a sword from Martin Rickerd, British Consul General for her Royal Majesty representing the Southeast United States.
Eskew was chosen as the award’s first recipient in recognition of his leadership of UPS into burgeoning international markets that compliment the company’s global package delivery and logistics operations.
Founded in 1976, the BABG Atlanta chapter has approximately 400 members offering resources for doing business internationally in both Europe and other world markets.
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| UPS named America’s top brand by American Brand Excellence Awards |
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The American Brand Excellence Awards ranked UPS as the country’s top business brand for 2006. This is the first year UPS has been ranked number one overall in the competition.
Researchers, in conjunction with American City Business Journals, conducted more than 1000 telephone interviews with CEOs, business owners and Presidents of companies from across the country to determine the winner from 235 different brands.
Respondents ranked UPS highly for “being an industry leader, forward-thinking, easy to use, ethical, popular, and a growing company.” Ninety percent of the respondents said they were familiar with UPS and 91 percent said they use its services regularly. |
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| UPS selected for two awards of excellence by Wal-Mart Stores, Inc. |
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| UPS was selected as the best small package carrier of the year by Wal-Mart Stores, Inc. at its annual Core Carrier Conference in April. UPS was selected based on criteria which took into account revenue, growth, ease of doing business with Wal-Mart, communications, flexibility, dependability, customer service and follow-up to the company's concerns and issues.
UPS was also honored with Wal-Mart's "Excellence in Service Leadership" award for its relief efforts during hurricanes Katrina and Rita. UPS was recognized for its integral role in moving supplies and delivering employee paychecks, as well as supplying vital tracking reports to Wal-Mart and SAM'S CLUB to help customers re-route shipments affected by the disaster. |
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| UPS tops rankings in Fortune’s Most Admired Global Companies |
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| FORTUNE magazine ranked UPS the number one most admired Delivery Company in the world in 2006 as part of its annual “most admired” survey. In the rankings for the Delivery industry, UPS was rated No. 1 with a composite score of 8.38 on a 10-point scale. Only four other companies out of the hundreds surveyed matched or exceeded that composite score in any industry. Overall, UPS placed in the top 10 among all companies of the world in eight of the nine attributes used to judge corporate reputation. |
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| UPS tops rankings in Fortune’s most Admired American Companies |
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| UPS ranked number one in the category of delivery for the 2006 “America’s Most Admired Companies” survey by FORTUNE Magazine. The placement is based on 10- point scale that derives from eight separate attribute measurements: Innovation, People Management, Use of Corporate Assets, Social Responsibility, Quality of Management, Financial Soundness, Long Term Investment and Quality of products and services. UPS ranked in the Top 10 across all of corporate America in seven of the eight criteria used by the magazine to rank companies, including a No. 1 ranking for social responsibility for the third straight year. |
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| UPS SCS awarded the Hitachi GST award for superior service |
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| UPS Supply Chain Solutions, the supply chain unit of UPS, was awarded the "Excellent Partner Award" by Hitachi Global Storage Technologies, one of the premier hard disk drive manufacturers and technology companies in the world. The award is the Yokohama based company's highest award for suppliers, which recognizes UPS SCS for its global logistics services. UPS SCS was the only logistics company cited among award recipients. |
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| 2005 |
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| UPS Supply Chain Solutions named North America’s largest logistics company by Transport Topics magazine |
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| Citing the acquisition of Menlo Worldwide Forwarding, Transport Topics magazine named UPS Supply Chains Solutions the largest logistics operation in North America for 2005. Menlo, who as a separate company was ranked 5th in 2004, was purchased by UPS in December last year. The acquisition, according to Transport Topics, expanded UPS's scope and added additional revenue streams to claim the top spot. The addition of Overnite Transportation by UPS in August was not factored in the 2005 ranking process. |
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| Scotts Miracle Gro Company honors Overnite with two service awards |
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| Scotts Miracle-Gro Company, the world’s leading marketer of lawn and garden supplies, honored UPS Company Overnite Transportation with two service awards in 2005. The Scotts Miracle-Gro Distribution award was presented to Overnite in recognition of "exceptional service" provided to Scotts' customer returns program. Overnite also took home the Prestige award for its servicing of Scotts warehouse and mixing plant locations - particularly in the Columbus, Ohio hub location for Overnite. |
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| Overnite Transportation, a UPS company, rated nation’s best for online service |
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| The Customer Respect Group ranked Overnite Transportation as the top company out of 2,000 businesses for how it treats its online customers in 2005. Overnite also took top honors in the category of Transportation, Distribution and Logistics. The accolade was the result of a year long series of surveys that measured an online customer’s experience and then assigned a Customer Respect Index (CRI) to the given company. Measuring qualities such as simplicity, responsiveness, privacy, attitude and principles, survey participants gave Overnite a total CRI score of 8.7 - a full 1.7 points higher than the transportation industry’s average rating of 7.0, according to the Customer Respect Group. |
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| UPS recognized in The Wall Street Journal Corporate Reputation List for 2005 |
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| UPS ranked 4th in the annual The Wall Street Journal/Harris Interactive Corporate Reputation Study. UPS was ranked as the top company for sincerity in the study and ranked second in overall trust, ethical standards and customer service. Approximately 20,000 people took part in the survey and were asked to rate 60 different companies based on 20 different attributes. UPS was found to be the company with the greatest word-of-mouth impact, which, according to Harris Interactive, means UPS's services are often a topic of discussion amongst businesses and the general public. Overall, UPS ranked 5th in the 2004 study.
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| UPS Asia Pacific Region wins public relations award |
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UPS Asia Pacific Region, in cooperation with Ogilivy Public Relations Asia, received the prestigious Gold award from Media Magazine Nov. 2 during its 5th annual Asia Pacific PR awards in Hong Kong.
The award was in recognition of UPS's 1st ever Asian Business Monitor campaign - an initiative which amassed the opinions and habits of more than 1,200 decision makers from Asian small and medium sized enterprises (SME). The monitor's intent is to provide UPS and its customers a better understanding of the issues driving Asian business through the eyes of SME's in the Asian Pacific Region.
In addition to the Gold Award, UPS was presented a certificate of excellence in Marketing Communications under the "Business" category as well.
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| UPS leads industry in Best Practices Survey |
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| Parcel Shipping and Distribution Magazine’s eighth annual “Best Practices Survey” listed UPS as the preferred carrier in the shipping industry. UPS placed first in five categories including Customer Service, On-time Service Performance, Delivery Performance, Claims Processing and Refunds for Late Delivery. The survey analyzes over 300 different shipping operations. |
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| UPS takes home 2005 Carrier of the year award from NASSTRAC |
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| UPS was selected as top carrier in the Small Package category this year during NASSTRAC (The National Small Shipments Traffic Conference) for its Carrier of the Year Awards program. Sponsored by Logistics Magazine, this is the first year Small Package has been established as a discrete category. The award was based on a number of criteria including customer service, operational excellence, pricing, business relationships and leadership. |
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| UPS chosen for customer loyalty award by Brandweek magazine |
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| Brandweek magazine presented UPS with one of its 2005 Customer Loyalty Awards in September for the category of transportation. Founded in 1999, the awards are presented to companies who consumer base remains loyal despite competition from other businesses. UPS was chosen based on an index that probed customers' relationships with 222 brands in 35 categories. The index revealed drivers that bond customers with the "ideal" brand in each category, according to Brandweek. |
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| UPS presented award for excellence in business branding |
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In September 2005, UPS was lauded for its global brand initiative with the 2005 "Excellence in Business-to-Business Branding" by the Zyman Institute of Band Science (ZIBS) at Emory University. The ZIBS Distinguished Practice Award, which has three separate classifications, is presented each year to brand management professionals who lead their chosen field in branding science.
Learn
more about the ZIBS institute.
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| UPS Makes Businessweek/Interbrand top 100 Global Brands Listing |
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| Of the world’s 100 most powerful names, UPS ranked 32nd in the 2005 BusinessWeek/Interbrand most valuable global brands listing. According to BusinessWeek, these are companies that “…best built their brands - and made them stick.” It is also noteworthy that UPS was the only company in its industry to be ranked among this “Who’s Who” of global corporations. |
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| UPS places first in the 2005 Transport Topics industry rankings |
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| Freight and transportation publication Transport Topics selected UPS as the number one “for-hire” carrier in the industry for 2005. The rankings chronicled the top 100 firms in the industry based on their growth, profits and fleet size. |
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| UPS awarded the Excellence in Supply Chain Award by Best Buy |
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| UPS was awarded the Excellence in Supply Chain Award by Best Buy, Inc. during its annual Transportation Partner Conference. This is the fourth consecutive year that UPS has been chosen for this award, which is the highest honor presented to Best Buy's carriers. This year’s recognition was for UPS Trade Direct Cross Border where packages are sent from the Best Buy photo lab in Canada southbound into the U.S. to Best Buy customers. |
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| City Business Journals honors UPS with American Brand Excellence Award |
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| UPS has again received an American Brand Excellence Award from the City Business Journals in the category "Business Services." This award is based on the evaluation of more than 200 brands by 1,000 small-mid size business owners. Respondents evaluate companies according to five performance attributes: easy to do business with, an industry leader, forward thinking/visionary, committed to growing companies, and conducts business in an ethical manner. |
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| UPS Supply Chain Solutions receives Excellent Partner Award |
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| Hitachi Global Storage Technologies awarded UPS Supply Chain Solutions a 2004 Excellent Partner Award, recognizing the UPS subsidiary with one of the highest honors given to a global supplier. This is the first time that Hitachi GST has awarded this designation to a logistics company. |
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| 2004 |
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| UPS ranked No. 1 for Online Customer Respect |
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| In a study, conducted by The Customer Respect Group, on how large transportation and logistics firms treat their customers online, UPS scored the highest with an overall score of 8.2 out of 10 - well ahead of the average score of 5.6 for the Mail, Package & Freight Delivery group of companies. |
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| Survey ranks UPS Best-in-Class in Customer Service |
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| The Parcel Shipping & Distribution Best Practice Survey concluded that UPS was best-in-class in several categories, including customer service, delivery performance (i.e., driver courtesy, package handling) and pricing. |
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| UPS honored by DaimlerChrysler as top global logistics supplier |
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| DaimlerChrysler recognized its top eight suppliers at the company's Global Supplier Awards event. The award-winning suppliers were honored for supporting DaimlerChrysler's strategic vision of global presence, strong brands, broad product range, and technology leadership. UPS, one of the eight suppliers representing six countries on three continents, was honored for its logistics services. |
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| UPS recognized at the American Brand Excellence Awards |
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| The City Business Journals Network (CBJN) recognized UPS at the first-ever American Brand Excellence Awards for having the Best Business Services Brand. The CBJN awards recognized those U.S. brands that best serve small and medium-sized businesses, helping them grow and succeed. Winners were determined based on national survey results conducted by CNJN, Wake Forest University Babcock School of Management, and Russell Marketing Research. |
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| UPS Supply Chain Solutions among Top 100 Great Supply Chain Partners |
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| Global Logistics & Supply Chain Strategies readers vote UPS Supply Chain Solutions as one of 2004 "100 Great Supply Chain Partners." Readers participating in the survey - published in the August edition - nominated companies whose 3PL solutions made a significant positive impact on their company’s efficiency, customer service and overall supply chain performance. |
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| UPS Supply Chain Solutions named top 3PL provider by readers of Inbound Logistics |
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| For the second consecutive year, UPS Supply Chain Solutions has earned first place in the Top 100 3PL Providers Award as rated by Inbound Logistics readers in the July issue. UPS competed for this honor with more than 400 other 3PL providers. |
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| Aviation Week and Space Technology ranks UPS as the top performing freight airline |
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| In its Top Performing Companies study, Aviation Week and Space Technology magazine ranked UPS as the top performing freight airline. The magazine recognized Worldport, UPS's state-of-art air hub at Louisville International Airport as well as the company's highly integrated worldwide network. |
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| UPS ranks high on Customer Respect Group Study |
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UPS ranks #2 with an 8.7 Customer Respect Index score on The Customer Respect Group Online Customer Respect Survey of 25 transportation and logistics firms that rank among the largest 1,000 U.S. companies. The Customer Respect Group is an international research and consulting firm that focuses on how corporations treat their customers online.
Read more. |
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| UPS and The Martin Agency win Gold EFFIE award |
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| In June 2004, the New York American Marketing Association presented UPS and The Martin Agency with a Gold EFFIE award for the What Can Brown Do For You?® advertising campaign saying "the brand has engaged new audiences and the power of "Brown" is being felt from the mailroom to the boardroom."
EFFIE is a significant award in the adverising industry because it honors results above all else. |
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| UPS manager named Security Professional of the Year by American Trucking Association |
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| Richard L. Germer, Global Security Manager for UPS Supply Chain Solutions, was honored April 20, 2004 as American Trucking Associations’ (ATA) Security Professional of the Year.
Germer accepted the award, saying “I am fortunate to have the support of a company that makes security a priority, providing me the staffing, empowerment and tools to help implement and manage a worldwide network of security and loss prevention processes and systems." |
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| UPS included on Forbes' list of "Most Valuable Corporate Brands" |
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| In April, Forbes ranked UPS ninth out of the 25 "Most Valuable Corporate Brands." |
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| J.D. Power and Associates Ranks UPS Highest in Customer Satisfaction |
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| UPS was ranked highest in customer satisfaction for domestic air, ground and international delivery, according to the J.D. Power and Associates 2004 Small-Package Delivery Service Business Customer Satisfaction StudySM released in April 2004.
"Overall," J.D. Power concluded, "UPS (is) demonstrating a strong commitment to customer satisfaction." |
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| UPS presented with 2004 International Business Award |
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| In March, UPS was awarded the 2004 International Business Awards - Best Marketing Organization for the “UPS Delivers Synchronized Commerce” campaign.
The International Business Awards - nicknamed The Stevies™ from the Greek word for "crowned" - are the first worldwide, all-encompassing business awards program. Honoring companies of all types and sizes and the people behind them, the Awards recognize leadership, innovation, perseverance, creativity, teamwork, and integrity through more than 40 categories. |
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| UPS named "America's Most Admired" |
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| For the 21st consecutive year, UPS has been rated “America's Most Admired” company in its industry in a survey published in FORTUNE magazine's March 8th issue. UPS was ranked No. 1 among all companies on the attributes of quality of management, financial soundness, use of corporate assets and social responsibility. UPS was also ranked in the top 5 for quality of products and services, long-term investment, innovation and employee talent. UPS was the only company in the survey to score above a 9 on FORTUNE's 10-point scale, and was ranked No. 1 in the country on four of the eight attributes or criteria used to rank companies. |
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| FORTUNE magazine names UPS "World's Most Admired" company in its industry for sixth consecutive year |
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| In February 2004, UPS was rated the "World's Most Admired" company in its industry in a FORTUNE magazine survey, in the process ranking in the Top 10 among the world's companies on all nine of the attributes evaluated. |
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| UPS Supply Chain Solutions Named Company of the Year by Traffic Club of New York |
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| In February, UPS Supply Chain Solutions was named “Company of the Year” by the Traffic Club of New York. The award is presented annually to the company the Traffic Club believes has been at the forefront of the logistics and transportation industries during the previous year. |
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| UPS recognized for building a Top Corporate Reputation by Harris Interactive/Reputation Institute |
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| In February 2004, Harris Interactive/Reputation Institute cited UPS for building one of the top corporate reputations in America. The new survey ranked UPS second overall for corporate reputation among the 60 most visible companies in the United States.
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| The UPS Store honored by NRF Foundation for Customer Service Excellence |
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| In January, The UPS Store was recognized for exceptional customer service practices at the National Retail Federation's 93rd Annual Convention in January. The NRF Foundation and American Express included The UPS Store in its report Customer Service Excellence 2004: Exemplary Practices in Retail under the category "Staffing/Training: A human factor that results from superior skill or training." |
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| 2003 |
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| The UPS Store ranks sixth in Entrepreneur magazine's Franchise 500 |
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| In December 2003, The UPS Store was ranked sixth among all franchise opportunities in Entrepreneur magazine's 25th anniversary Franchise 500. This compares with a 15th place ranking last year and the 11th spot the year before. The publication considers numerous factors in its ranking, including financial strength and stability, growth rate, and size of the system. |
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| Transport Topics ranks UPS Supply Chain Solutions the #1 third-party logistics provider |
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| UPS, ranked for a long time as the leader on the Transport Topics 100 list of the largest U.S. and Canadian-based trucking companies, was chosen in September 2003 as the top third-party logistics provider in North America. |
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| UPS named among top companies for leaders |
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| For the second year in a row, Chief Executive magazine teamed with Hewitt Associates, a global human resources consulting firm, to identify the Top 20 Companies for Leaders. A panel of judges from Chief Executive and Hewitt Associates selected UPS, along with 19 others, from survey of several hundred major companies. UPS also was featured on the cover of the September issue of Chief Executive magazine. |
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| FORTUNE magazine's Global 500 index ranked UPS 134 |
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| In July 2003, UPS was ranked number 120 on FORTUNE magazine's Global 500 index. |
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| UPS Supply Chain Solutions gains top honors from Inbound Logistics |
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| UPS Supply Chain Solutions rated number one in Inbound Logistics’ annual “Top 10 3PL Excellence Awards” survey. The survey results, published in the July 2003 issue, included votes made by more than 3,000 respondents about 360 U.S.-based and international third-party logistics companies. |
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| UPS Supply Chain Solutions Among the iSource 100 Winners for 2003 |
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| In June 2003, UPS Supply Chain Solutions was cited by iSource Business readers as a company whose customer-driven solutions and services set them apart from the competition. |
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| UPS leadership receives recognition in Asia |
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| Because he represents UPS, former Asia Pacific Region Manager Charles Adams was recognized for his contributions to the Philippines. He was awarded an honorary doctorate in Business Administration form Angeles University, the largest University in the Philippines' central province. Charles has served on the Singapore Economic Development Board and is well known throughout the transportation industry.
Since 1988, UPS has been building it presence and brand recognition in Asia. The company is considered a key contributing organization to the Republic of the Philippines because it has created career opportunities throughout the country and helps link it to major markets in Asia through its intra-Asia hub. |
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| Computerworld ranks UPS 20 in 100 Best Places to Work in IT |
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| The ranking, up from No. 60 in 2002, cited UPS for increased employee satisfaction, proper training and development and the use of modern technologies that offer employees exciting challenges. The magazine published the results in its June 9 issue. |
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| UPS Supply Chain Solutions wins World Trade's Supply Chain Technology Innovation Award |
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| In April 2003, World Trade named UPS Supply Chain Solutions's Trade Direct Cross Border as a product being one of the "most innovative uses of technology." UPS Supply Chain Solutions earned the SCTi award based on evaluations received from World Trade writers, contributing editors, its advisory board and a random sampling of 1,500 World Trade readers. The award also cited UPS's ocean services.
UPS Trade Direct Cross Border is a unique international trade solution that streamlines the movement of freight and packages from Mexico into the United States. |
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| UPS named 'Most Innovative Company' |
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| UPS received the inaugural American Business Award for “Most Innovative Company” for the technological advancements of its Worldport global air hub in Louisville, Ky. in April 2003. UPS was selected from 18 finalists for its outstanding leadership, innovation, perseverance, creativity, teamwork and integrity at companies of all sizes. |
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| UPS Supply Chain Solutions named "Best in Breed" by Consumer Goods Technology |
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| In January 2003, Consumer Goods Technology ranked UPS number 1 in it's CGT Elite Best of Breed 2003: Supply-Chain Services. |
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| 2002 |
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| UPS named Samsonite 'Parcel Carrier of the Year' for 2002 |
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| The inaugural Samsonite "Parcel Carrier of the Year" for 2002 honored UPS for quickly addressing concerns, providing competitive pricing and for offering technology aimed at streamlining processes, reducing costs and improving customer service. |
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| UPS named RJ Reynolds' 2002 'Carrier of the Year' |
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| RJ Reynolds' 2002 "Carrier of the Year," the highest level of recognition awarded by the company, denotes outstanding performance in the small package category. Winners are evaluated on time in transit, claims activity and on-time reporting. Based on RJ Reynolds' percentage scale, participants must achieve an overall score 95 points or better for the year to be considered for an award. UPS achieved an overall score of 100 points in 2002. |
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| UPS Logistics Group and customer Cisco Systems Wins European Supply Chain Excellence Awards |
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| In December 2002, Cisco Systems, worldwide leader in networking for the Internet, walked away with the award for the High-tech and Electronics category at the prestigious European Supply Chain Excellence Awards. Cisco Systems Global Product Services (GPS) won the category based on a global B2B solution with UPS Logistics Group. The award is conducted by Logistics Europe magazine. |
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| Sears names UPS to its 2002 Partners in Progress |
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| Sears named UPS as one of its 2002 Partners in Progress for "consistently exceeding on-time service requirements and providing innovative custom solutions that reduced overall costs for Sears by leveraging efficiencies within the UPS network." UPS was one of only 115 chosen for the award from the thousands of Sears' vendors. |
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| UPS wins O.C. Tanner 'Superior Supplier Performance' Award |
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| The O.C. Tanner "Superior Supplier Performance" Award for 2002 is based on criteria including delivery, quality and cost. UPS was one of 14 suppliers chosen from a pool of 270. |
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| UPS named the Logistics category leader in Frontline Solutions Top 25 by Frontline Solutions magazine |
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| In October 2002, Frontline Solutions named UPS the category leader for Logistics in it's Frontline Solutions Top 25. |
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| UPS named best logistics company in Global Finance magazine's "World’s Best Companies" |
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| In September 2002, Global Finance named UPS the best logistics company in its fifth annual ranking of the "World's Best Companies." The basis for choosing the winners included revenue and profitability growth, market capitalization growth, social responsibility, and technology or product breakthroughs. |
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| Georgia Minority Supplier Development Council names UPS "Corporation of the Year" |
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| In August 2002, UPS was named "Corporation of the Year" by the Georgia Minority Supplier Development Council (GMSDC), Georgia’s leading organization dedicated to expanding business opportunities between corporations and minority-owned companies. |
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| UPS SonicAir among Quest for Quality Award winners by Logistics Management and Distribution Report |
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| UPS SonicAir was among Logistics Management and Distribution Report's 2002 Quest for Quality Award winners. The award, ranked by readers, "demonstrated a superior degree of service excellence." |
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| UPS Freight Services ranked Best Freight Forwarder by World Trade Magazine |
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| World Trade ranked UPS Freight Services as the number one Best Freight Forwarder in August 2002. The magazine surveyed 5,000 subscribers and asked readers to cite the top two providers across several industry categories. |
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| UPS ranked 49th in BusinessWeek's Global 1000 |
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| In July 2002, UPS was ranked 49th in BusinessWeek's Global 1000 list. The list ranks the top companies from 23 countries according to their market value. |
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| UPS named to Business Mexico's list of Mexico's 50 Most Prestigious Companies |
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| In July 2002, Business Mexico magazine named UPS one of Mexico's 50 Most Prestigious Companies. The only transportation company recognized, UPS was cited for its leadership in e-commerce. The magazine included UPS Returns on the Web as an example of innovative solutions for customers in Mexico. |
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| UPS No. 12 in BestJobsUSA.com's "Employer of Choice 500" survey |
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| BestJobsUSA.com ranked UPS No. 12 in its annual "Employer of Choice 500" survey in July 2002. The survey ranked more than 10,000 companies, evaluating businesses from the perspective of employees and corporate peers, looking at criteria such as benefits, training, diversity, innovation and financial stability. |
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| UPS Supply Chain Solutions selected as winner of World Trade magazine's outstanding supply chain innovator |
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| In its May 2002 issue, World Trade selected UPS Supply Chain Solutions as winner of its 2002 outstanding supply chain innovator in the transport provider category. |
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| UPS listed as 55th largest company in the Fortune 500 |
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| UPS ranked as the 55th largest company in the Fortune 500 - America's Largest Corporations, "The Fortune 500 is not only, as we like to say, the ultimate measure of American business; it's also the story of American business, one year at a time. But in a year that whipsawed from frothy optimism to grim anticipation, the criteria for membership in the elite club remained constant: revenues, revenues, revenues." |
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| UPS named "Global Express Delivery Company 2002" by ITM |
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| The Institute of Transport Management (ITM), a research company in the United Kingdom, voted UPS the "Global Express Delivery Company 2002." This year’s research found that UPS is unsurpassed in the comprehensive range of destinations served and the superior standard of quality of services. |
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| 2001 |
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| NASCAR awarded UPS the 2001 Marketing Achievement Award |
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| At NASCAR's annual awards banquet, in November 2001,UPS won the NASCAR Marketing Achievement Award. This is the first time a first-time car sponsor has won. UPS won for its aggressive promotional activity tied to the Race the Truck ad campaign, which NASCAR cited for the support it gave in raising awareness overall for the sport in a humorous way. |
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| UPS tops Transport Topics 100 list |
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| In June 2001, Transport Topics magazine named UPS #1 on its Transport Topics 100 list. |
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| Lea Soupata, UPS SVP Human Resources, among Atlanta's Most Influential Females |
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| In June 2001, Business to Business magazine picked UPS’s senior vice president of human resources, Lea Soupata, as one of their picks for Atlanta's Most Influential Females. |
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| Computerworld ranked UPS 85th on top 100 employers for IT professionals |
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| UPS ranked 85th in Computerworld’s annual survey of top 100 employers for IT professionals. |
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| UPS among NASSTRAC 2001 carriers of the year |
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| UPS was the winner in the parcel-express category in the NASSTRAC 2001 carriers of the year. |
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| 2000 |
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| UPS among Far Eastern Economic Review's list of Asia's Leading Companies |
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| Far Eastern Economic Review ranked UPS #39 on its list of Asia’s Leading Companies. |
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| UPS among "Top 10 Brands of the Nineties" |
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| The Total Research Corporation of Princeton, N.J. ranked UPS as one of the "Top 10 Brands of the Nineties." UPS placed sixth among more than 300 popular brands. Total Research, which conducts the well-known Equitrend survey to track consumer brand perception every six months, performed a special analysis covering the entire Equitrend run from its inception in 1990 to today. |
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Business Excellence
