| Which national economies will benefit most in a world of outsourcing? Today,
the obvious response seems to be Asian nations - from the very large like
China and India, to others like Vietnam and the Philippines. These countries have
become the world's factory floor - low-cost, highly-productive places
to outsource the production of goods and services.
Less clear is the big picture that will develop as economies transform further
in Asia - moving from producer, to dynamic consumer market for exports,
to an emerging source of business ideas.
These twists and turns in the Asia transformation surfaced at a recent UPS-sponsored
global conference in Paris - the second in the company's series of Longitudes
gatherings. Featuring world-class political, economic, academic and supply-chain
thought leaders, Longitudes blends a variety of perspectives to map an emerging
world of synchronized commerce.
Speaking on the impact of Asia on European commerce, Paris session leaders
Dr. Arnoud De Meyer, professor of technology management at INSEAD, and William
Fung, managing director of Li & Fung Ltd. of Hong Kong, challenged participants
to think of Asia in a new light. "Of course, Asian nations have become
great places to source goods and services," De Meyer said. "But think
of them also as presenting Europe and the U.S. with market opportunities, and
with ideas."
De Meyer believes we're really just at the beginnings of an interconnected
global economy that's characterized by increasing cross-border trade and networking
technologies like the Internet.
That economy's infancy has been greatly influenced by the outsourcing of manufacturing
and services like information technology, and by an entirely new way of looking
at supply chains.
Manufacturers and retailers now use sophisticated supply chain resources to
extend their production-to-customer linkages around the world - an approach
that drives top- and bottom-line growth.
Thus far, the shining star of the supply chain revolution has been the growth
of manufacturing sourcing opportunities in Asia. In China alone, more than a
billion dollars in foreign direct investments arrive each week. This has catapulted
China to become the world's sixth-largest economy. It's expected to be the second
most active trading nation by the end of the decade.
Although outsourcing of production to China has also siphoned manufacturing
and services jobs from the West, the "China price" of imports has
held down inflation and put money in American and European consumers' pockets.
And then, there's the impending market opportunity presented to Western nations.
According to the Chinese Academy of Social Sciences, between 250 and 300 million
Chinese people can now be classified as middle class. This number is expected
to more than double by the year 2020.
Right now, China's domestic market is the world's fourth largest for consumer
electronics. Each month, 5 million new subscribers in China sign up for mobile
phone service. China's new housing construction is growing by 33 percent
a year and its home improvement market is estimated at US$50 billion annually.
Also, China is an expanding market for services. It's now the world's fastest-growing
life insurance market.
For developed Western economies, the emergence of China and other Asian national
economies has been a paradox - an immediate source of anxiety on the one
hand, yet a growing export opportunity on the other.
Although the United States has an escalating trade deficit with China, its
ratio of exports to imports is about even. Europe and Japan have become major
exporters into China. While Western business leaders have embraced Asian nations
as a source of manufacturing, and are beginning to realize the emergence of
a rising middle class as a market for their goods, there is another development
of equal significance.
Now business leaders are looking to Asia as a source for ideas, and one area
where they're learning best practices is in the field of supply chain management.
Forward-thinking Asian companies are taking advantage of process improvements
to re-write the definition of supply chain efficiency.
One is William Fung's company - Li & Fung. Li & Fung has created
a network of 5,000 suppliers in more than 40 countries to create the best worldwide
supply chain for each specific order it receives from its retailing clients.
A typical order can involve production at six factories and in three different
countries. Selection decisions are based on capacity, quotas, price, speed and
quality. One of the products Li & Fung makes is a talking plush toy. The
plush fabric is made in Korea, which has the technology to make the fabric.
The whole toy is assembled in Shanghai, but the talking chip is customized in
Taiwan.
For Li & Fung, each supply chain is constructed around the initial product
idea, and involves the entire design process. "It's an approach that delivers
value by satisfying consumer tastes," Fung said. "It also builds
in contingencies against disruption. And it takes advantage of big-picture cost
savings."
Li & Fung views the producer cost as only 25 percent of the picture. By
taking a holistic view, the firm can attack the other 75 percent of the soft
costs in getting a product from point A to B. Those costs include transportation,
cost of in-store delivery, duties, shrinkage, insurance, overhead and even the
cost of product markdowns and lost sales due to inventory errors. In short,
Li & Fung is far-flung in its collaborative supply chain vision. Its multi-resource
network drives top- and bottom-line value, and it mitigates risks of supply
chain disruption through contingency resources.
This sort of supply chain innovation has laid the groundwork for what De Meyer
sees as nations continuing to specialize in what they do best, and to use their
expanding knowledge base to become sources of ideas about products.
China's expertise lies in manufacturing, electronics and assembling consumer
goods, De Meyer said. And China now has five times as many researchers as France,
he added. It only stands to reason that Asia will be a growing wellspring of
ideas and intellectual capital. Progressive Western business leaders -
particularly those facing more complexity, more demanding competition and expanding
research and design costs - will embrace these new sources of ideas.
A good example recently reported by BusinessWeek is cell phone innovation.
It's estimated that some 70 percent of cell phone development can result from
a common design platform that might be refined and outsourced from original
design manufacturers in Asia. A Western cell phone company can avoid the costs
of platform development and focus on its core expertise -- customer knowledge.
This allows it to add differentiating elements - the graphics, packaging
and other creative elements.
Each "idea" supplier in the global network builds on its core expertise
in a quick, efficient model - from the Asian hardware design experts,
to the Western creative experts who best understand their customers' desires
and tastes. It's a natural extension of the Li & Fung supply chain model
that, reduced to its essence, puts the right resources in the right places at
the right times.
De Meyer suggests that discerning Western companies, including manufacturers,
will learn lessons from China and India on innovating for vast masses of people
with low spending power. They'll learn from Japan in fashion, and from Korea
in film production.
Great ideas will spring from R&D around the world. And great companies
will leverage the globe's best brainpower. It's an evolution that suggests further
specialization and further shifts in where work might be performed. Yet, it
also suggests great opportunity to use new resources to put all the pieces together
to create breakthrough products and experiences for customers.
"Great ideas will spring from research and development in Asia and from
Asian customers," De Meyer said. "Those ideas may well have an impact
on what we do in Europe and the U.S. And the first people who can sense those
ideas, bring them back, and roll them out in the U.S. and Europe will be the
ones who will be successful."
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