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The Evolution of the UPS Delivery Information Acquisition Device (DIAD)
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| For more information on UPS's Customer Technology strategies and solutions, read our Customer Technology Media Kit.
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DIAD I - 1990
- Electronically captured delivery information, including signatures.
- Delivery information uploaded at end-of-day upon return to UPS.
- Scanned bar codes.
- Programmed route and maintained timecard information.
- Tallied CODs.
- 0.75 megabytes of memory.
DIAD II - 1993
- Delivery information uploaded real-time through in-vehicle cellular service.
- Conduit for two-way communications in vehicle.
- Incorporated driver recommendations for design and ease of use.
- Smaller and lighter.
- 100 percent more memory (1.5 megabytes).
- Back-lit keyboard.
DIAD III - 1999
- First device in industry to both capture and transmit real-time delivery
information.
- Enables two-way communication away from vehicle.
- Three ways to transmit real-time delivery information:
- Internal packet data radio.
- In-vehicle cellular service.
- Built-in automatic dialer for traditional telephone transmission.
- Faster processor, with memory increased more than four times (6.5 megabytes).
- Global keyboard glows in the dark.
- Modular architecture enables easy upgrading of individual components.
DIAD IV - 2004
- First device in industry to use personal area (Bluetooth), local area (WiFi)
and wide area (GPRS or CDMA) wireless connectivity options.
- Introduces Global Positioning Satellite to handheld computer market.
- Color screen easier to read and facilitates color-coded messages to drivers.
- Acoustical modem facilitates dial-up access if necessary.
- Expanded memory (128 megabytes) positions for future services.
- Continued ergonomic improvement with driver input, e.g., lighter, curved
design.
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For more information, contact:
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UPS Corporate Public Relations
404-828-7123
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