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Date Subject Type
  Client Service is Critical in Tough Times
At a time when companies are actively seeking ways to cut budgets, client service is more important than ever. To maintain business in tough times, companies cannot afford to overlook even the smallest details, from how well their receptionist greets clients to how reliable their shipping company is. While it may seem like a small thing, finding a shipper that consistently delivers all documents, from mortgage to insurance paperwork, on time, is essential to keep customers happy. And when budgets are tight, clients remain loyal to partners that deliver excellent customer care.

Fact Sheet
  Seven tips to make your office more efficient and more green
To deliver 15.8 million documents and packages around the world every day like UPS does, you have to be an efficiency expert. And, we’ve learned that efficiency is key to being green inside and outside the office. But you don’t have to be a large corporation to make a big difference in the environment – and to your bottom line. In a business world where “going green” is more than just a trend, the simple changes to become environmentally efficient are more important than ever. These small steps can be multiplied by persuading your co-workers to adopt the same environmentally friendly and cost-efficient changes.

Fact Sheet
  Sweat the Small Stuff: Now is the time to focus on the details to better manage risk
In today’s economy, companies cannot afford to overlook even the smallest details when it comes to protecting their assets.

Fact Sheet
  Aerospace
UPS is a global logistics leader with integrated solutions for the aerospace industry to help companies reduce inventory, streamline production, keep planes in the air and increase operational efficiency.
Media Kit
  William Hook
Profile
2014-12-18 UPS Agrees to Terms with ORTIE to Acquire Polish Healthcare Logistics Company Poltraf
Purchase Strengthens UPS's Position as a Leading Provider of Compliant Healthcare Supply Chain Solutions Across Europe

UPS® (NYSE: UPS) today announced it has agreed to terms with Poland-based investment fund ORTIE to acquire its pharmaceutical logistics company Poltraf Sp. z o.o. The acquisition will further strengthen UPS's healthcare expertise and network in Europe, enabling compliant logistics services to customers for streamlining their product supply to the fast-growing healthcare markets of Central and Eastern Europe.
Press Release
2014-11-03 UPS Enhances Cryogenic Logistics with Monitoring, Intervention and Financial Risk Mitigation Solutions
UPS Temperature True® Cryo Keeps Products Frozen at -150°C to Meet Critical Demands of Healthcare Industry

UPS® (NYSE: UPS) today announced the launch of UPS Temperature True Cryo, which further broadens the scope of UPS temperature-sensitive shipping offerings to include cryogenic solutions for UPS healthcare customers.
Press Release
2014-10-30 UPS Automotive Study: Online Parts Shoppers More Patient, Expect Options
  • 92% Comparison Shop Online
  • 76% Prefer to Return Online Parts Purchases In-store
  • 40% Of Automotive Parts Shoppers Are Women
  • Will Wait 4 Additional Days to Receive Free Shipping
Press Release
2014-10-08 UPS Gives Online Shoppers Around the World Delivery Confidence, Control and Convenience
  • UPS My Choice Expands to 15 Additional Countries
  • UPS Access Point Locations now in Chicago and New York City
  • UPS Access Point Locations worldwide to nearly double in 2015
  • UPS Access Point Lockers Installed in Chicago
Press Release
2014-09-23 UPS Survey: Time to Act on Untapped Opportunities in Healthcare Industry
Successful companies embrace technology and partnership strategies to manage risk and take advantage of opportunity

An environment of increasing risks, complex regulations and continuing cost pressures is impeding healthcare executives from moving quickly to seize untapped industry opportunities, according to the 7th annual UPS "Pain in the (Supply) Chain" survey. Globally, healthcare executives are planning for strategic partnerships and technology investment to mitigate risks and capitalize on growth opportunities.
Press Release
2014-08-06 UPS Aerospace Logistics
Video
2014-07-14 UPS Enhances U.S. Field Stocking Location (FSL) Network to Support Medical Device Industry
Manufacturers can ship to 80 percent of hospital beds within 4 hours to speed medical device deliveries

UPS® (NYSE: UPS) today announced it has developed a healthcare-compliant network of Field Stocking Locations (FSLs) to reduce delivery time of medical device shipments and enhance inventory visibility. FSLs are strategically-located facilities designed to support time-sensitive distribution and efficient warehousing of products. UPS's FSL network helps companies get products to their customers faster while better managing inventory costs, regulatory compliance and end-to-end visibility.
Press Release
2014-06-19 UPS Honored at Annual North American 3PL Awards
Automotive, hi-tech, healthcare segments and sustainability efforts recognized for supply chain service excellence

UPS® (NYSE: UPS), an industry leader in supply chain management and the world's largest package delivery company, was recently recognized for third-party logistics (3PL) excellence. The awards were presented during eyefortransport's (eft) 12th Annual North American 3PL Awards Summit in Chicago.
Press Release
2014-06-11 2014 Pulse of the Online Shopper video
Retailers Must Address Buyers' Complex Path to Purchase
Video
2014-05-29 Cellairis Makes a Good Case for Smart Logistics
Cellphone accessory retailer uses UPS Worldwide Express Freight™ solution as part of a reliable, cost-effective supply chain

Cellairis, the world's largest cellular accessory specialty retailer, knows that mobile customers are all about speed. So when consumers are ready to buy the latest merchandise, such as phone chargers, batteries and protective cases, swift and smart logistics ensure the hottest accessories are available.
Press Release
2014-05-22 UPS Expands Delivery Coverage for Earliest Morning Service
UPS Early A.M. supports Oticon, Inc. putting "People First"

Early in the morning each day packages arrive by 8 a.m. containing someone's link to communicating with their families, friends and workplaces. Inside the packages delivered by UPS (NYSE: UPS) are hearing devices made by Oticon, Inc., one of the world's leading manufacturers of hearing devices.
Press Release
2014-05-01 UPS Study Reveals Broad Use of E-Commerce for Industrial Purchases
Buyers prefer online ordering, place high value on post-sales support

A shift is underway for distributors of industrial supplies and the e-commerce experience they provide to their customers. In 2013, more than 63 percent of industrial supply buyers said they made purchases online, with half of those purchasers spending at least 50 percent of their annual budget with suppliers who have an e-commerce platform.
Press Release
2014-04-28 UPS Fuels Growth for Aerospace Customers
UPS®, (NYSE: UPS) one of the world's largest airlines, has taken its knowledge of the aerospace industry and combined it with the company's global logistics expertise to launch new resources and help companies in the aerospace industry boost supply chain efficiency and growth.
Press Release
2014-04-23 Kindrunner.com and UPS Help Runners Go the Distance
When Mike Conforti started Kindrunner.com, a New Jersey-based e-retailer for runners, he wanted to make it an exceptional online experience. Not only did he seek to provide his customers with a convenient way to shop, he was determined to do it in a socially- and ecologically-responsible way.
Case Study
2014-04-04 Mexico Facility Opening
Ribbon cutting ceremony at the inauguration of UPS healthcare facility in Cuautitlan Izcalli, state of Mexico. The company announced dedicated facility expansions in Mexico, Brazil and Chile. Left to right: Agustin Picado, UPS Mexico general director and Americas Region vice president marketing, Adrian Fuentes Villalobos, State of Mexico minister of Economic Development, Romaine Seguin, UPS Americas president, Jim Barber, UPS International president and Aquilino Salgado Monroy, County director of Economic Development.
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2014-04-03 UPS Latin America Facilities Overview
Overview of Latin American healthcare consumption market and UPS role as a 3PL
Video
2014-04-03 UPS Expanding Healthcare Network to Simplify Latin American Market Access
Population growth, increasing middle class and longer life-span driving rapid expansion in healthcare consumption

UPS (NYSE: UPS) today held a ribbon-cutting ceremony in the state of Mexico, celebrating the addition of three healthcare-dedicated facilities to address high growth medical device and pharmaceutical consumption markets throughout Latin America. Over the coming months, UPS will open and expand new facilities near Mexico City, Mexico, Sao Paulo, Brazil and Santiago, Chile, highlighting its continued investment in the region.
Press Release
2014-04-03 Mexico Facility Opening 2
UPS dedicated healthcare facility near Mexico City in Cuautitlan Izcalli. Mexico serves the second largest medical device and pharmaceutical consumption market in the region. The existing building now includes nearly 78,000 sq. ft. of healthcare-dedicated space. UPS has been operating in Mexico since 1989.
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2014-04-03 UPS Healthcare Facility
UPS continues to expand its global healthcare facility network to meet growing demand.
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2014-04-03 UPS Expanding Healthcare Network to Simplify Market Access in Mexico
Latin American high population growth, rising middle class and increasing access to healthcare driving rapid expansion in healthcare consumption

UPS (NYSE: UPS), a global leader in logistics, today held a ribbon cutting ceremony to welcome its new UPS healthcare-dedicated facility in Cuautitlan Izcalli, State of Mexico, which is slated to open later this year. The building provides more than 78,000 square feet of space equipped with specialized technology for the distribution of medicines and healthcare equipment that will provide highly qualified services and capabilities to clinics, distributors, pharmacies and patients.
Press Release
2014-04-03 UPS Global Healthcare Network
Highlight of UPS's Global healthcare network and its mantra, "It's A Patient, Not a Package"
Video
2014-04-03 UPS Latin America Facilities Timeline
Timeline of and benefit to healthcare companies of UPS’s Latin America facilities expansion
Video
2014-04-03 UPS Healthcare Facility 2
The UPS healthcare team helps bring to life the “It’s A Patient, Not A Package” motto in its facilities. It illustrates a commitment to meet the critical needs of UPS's healthcare customers around the world.
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2014-04-03 UPS Announces Latin America Healthcare Facilities
John Menna, vice president UPS global healthcare strategy talks about UPS’s Latin American healthcare facilities expansions
Video
2014-02-25 John Menna
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2014-02-25 UPS Appoints New Global Healthcare Logistics Leader
Long-Time UPS Executive John Menna to Lead Priority Segment, Industry Veteran Bill Hook to Retire

UPS (NYSE: UPS) today announced John Menna has been named Vice President of Global Strategy for Healthcare Logistics. Bill Hook, a 20-year healthcare logistics industry expert, will be retiring after joining UPS in 2000 with the acquisition of Livingston Healthcare Services, Inc. Over the past decade plus, Hook has catapulted UPS into a leadership position for global healthcare logistics and helped set the company's global long-term growth strategy in healthcare logistics across North America, Europe, Asia-Pacific and Latin America.
Press Release
2014-02-11 UPS Continues Global Healthcare Expansion with Purchase of UK Healthcare Logistics Innovator
Acquisition of Polar Speed Expands UPS Specialized Healthcare Network, Enhances Temperature-Sensitive Solutions

UPS® (NYSE: UPS) today announced it has completed the purchase of U.K.-based Polar Speed, an innovative provider of temperature-sensitive pharmaceutical supply chain solutions in the U.K. The acquisition further strengthens UPS's healthcare network across Europe, providing healthcare companies access to a single source for logistics solutions across the continent.
Press Release
2014-01-07 UPS Celebrates Healthcare Campus
Canadian health and pharma companies granted increased access to one of the largest cold-chain chambers in Canada

UPS (NYSE: UPS) Canada celebrated the official opening of its expanded Canadian healthcare distribution network - a state-of-the-art 200,000 square foot facility at its Burlington, Ontario, campus. As one of the largest cold-chain coolers in the country, the new addition provides healthcare companies and pharmaceutical manufacturers increased access to a total 600,000 square-feet worth of temperature and humidity-controlled environments - effectively helping keep products in optimal conditions during storage.
Press Release
2014-01-07 UPS souligne l’expansion de son complexe consacré au secteur de la santé
Les entreprises canadiennes du secteur pharmaceutique et de la santé bénéficieront d’un accès accru à l’une des plus grandes chaînes du froid au Canada

UPS Canada a souligné l’expansion de son réseau de distribution canadien destiné au secteur de la santé en procédant à l’ouverture d’installations à la fine pointe de 200 000 pieds carrés à son complexe de Burlington, en Ontario. Constituant une des plus vastes installations de maintien de la chaîne du froid au pays, ce nouvel ajout aux installations d’UPS permet aux fournisseurs de matériel de soins de santé et aux fabricants du secteur pharmaceutique d’avoir accès dorénavant à plus de 600 000 pieds carrés de locaux à température et à humidité contrôlées, assurant ainsi l’entreposage des produits dans des conditions optimales.
Press Release
2013-10-15 The Association For Manufacturing Technology and UPS Announce Collaboration
As part of the continued effort to forge relationships that enhance the manufacturing technology industry, AMT - The Association For Manufacturing Technology today announces a major new relationship with UPS. The world's largest transportation company, UPS will now be recognized as an official "Global Logistics Provider to IMTS and AMT." AMT members and exhibitors at the International Manufacturing Technology Show (IMTS) will benefit by harnessing the power of UPS's infrastructure to enhance manufacturing technology trade around the globe.
Press Release
2013-06-20 Temperature-Sensitive Vaccine Travels From Australia to Laos
Fragile and precious cargo makes its way from Parkville, Australia to Vientiane, Laos to help people at high risk of serious flu-related complications.
Video
2013-06-15 Government
UPS is a logistics leader with decades of experience working across the government spectrum. From working with states to develop and implement disaster recovery plans to helping federal agencies gain greater visibility into their operations and advance sustainability goals.
Media Kit
2013-06-03 2013 Pulse of the Online Shopper video
Video
2013-06-03 Consumers Want Choices and Convenience When Shopping Online
Social and Mobile Integration, Shipping Options and Flexible Returns Drive Brand Loyalty

comScore, Inc. (NASDAQ: SCOR), a leader in measuring the digital world, and UPS (NYSE: UPS) today released the second UPS Pulse of the Online Shopper™: A Customer Experience Study, a report analyzing e-commerce preferences including mobile trends, social media impact and the integrated buying experience of shopping in physical stores and online - also known as omnichannel retailing.
Press Release
2013-05-30 Hangzhou Healthcare Facility Opening Ceremony
UPS officially opens its new healthcare facility in Hangzhou, Zhejiang Province, China. From left to right, Craig Foster, Senior VP of UPS Asia Pacific Healthcare and Supply Chain Logistics, Richard Loi, President of UPS China, Brendan Canavan, President of UPS Asia Pacific Region, Jim Barber, President of UPS International, Wu Ningyi, Deputy General Director of Zhejiang FDA, Zhao Liming, Vice Governor of Xiaoshan, Lou Zengming, General Director of Linjiang Industry Zone, Xiao Shan and Gerard Carmody, Executive Director, Plant Management, MSD
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2013-05-13 UPS Cools Wine with Summer Solutions
Along a winding, tree-lined road nestled in Napa Valley, Calif., Swiss entrepreneur Donald Hess first opened the Hess Collection Winery in 1978 and has expanded to more than 1,000 acres of vineyards.
Case Study
2013-04-25 UPS Acquires European Healthcare Logistics Company
Video
2013-04-25 UPS to Acquire Hungarian Healthcare Logistics Company CEMELOG
Acquisition Enhances UPS's Growing Global and European Healthcare Network

UPS (NYSE: UPS) today announced it will purchase Hungary-based pharmaceutical logistics company, CEMELOG Zrt, as part of its ongoing global growth and investment strategy. The acquisition further strengthens UPS's healthcare reach and expertise in Europe, enabling comprehensive, compliant services to customers in the pharmaceutical, biotech and medical device industries across the increasingly important markets of Central and Eastern Europe.
Press Release
2013-02-14 UPS and Jabil to Provide Global Reverse Logistics Services
United Effort Leverages Logistics and Parts Planning Expertise to Provide Optimized Reverse Logistics Solutions

UPS (NYSE: UPS) today announced that it has formed a strategic collaboration with Jabil Circuit, Inc. (NYSE: JBL). UPS's logistics and distribution business unit and Jabil Aftermarket Services will provide optimized reverse logistics solutions for return and repair programs to high-tech original equipment manufacturers, service providers and enterprises on a global scale.
Press Release
2013-02-05 UPS Expands Healthcare Network in Key Locations Across North America (Canada)
Expansions latest in series of additions to global dedicated healthcare network

UPS (NYSE: UPS) today announced a significant expansion of its global healthcare distribution network in five key markets in North America. Expanding locations include facilities in Burlington, Ontario, Louisville, Ky., Mira Loma, Calif., Atlanta, Ga., and Reno, Nev. The new expansions add nearly 800,000 square feet (sq.ft.) to UPS's global network of 37 dedicated healthcare facilities, which now total nearly six million sq. ft. of distribution space.
Press Release
2013-02-05 UPS Expands Healthcare Network in Key Locations Across North America
Expansions latest in series of additions to global dedicated healthcare network

UPS (NYSE: UPS) today announced a significant expansion of its global healthcare distribution network in five key markets in North America. Expanding locations include facilities in Burlington, Ontario, Louisville, Ky., Mira Loma, Calif., Atlanta, Ga., and Reno, Nev. The new expansions add nearly 800,000 square feet (sq. ft.) to UPS's global network of 37 dedicated healthcare facilities, which now total nearly six million sq. ft. of distribution space.
Press Release
2013-01-21 Growth Without Growing Pains
UPS helped a promising high-tech company grow savings and horizons.
Case Study
2012-10-25 UPS Expands Global Healthcare Network with Three New Facilities in Asia Pacific Region
Hangzhou, Shanghai and Sydney facilities grow UPS healthcare space in Asia Pacific by nearly 35,000 square meters

UPS (NYSE: UPS) today announced a significant expansion of its global healthcare distribution facility network in the Asia Pacific region with the opening of three new state-of-the-art facilities in Hangzhou, China, Shanghai, China, and Sydney, Australia. The new facilities bring the total number of UPS dedicated healthcare facilities around the globe to 36, encompassing more than one-half million square meters of space. They are part of UPS's strategy to invest in its global healthcare network to meet the growing needs of its global healthcare customers.
Press Release
2012-10-12 UPS Survey: Healthcare Execs in Asia Concerned About Increasing Competition
China, India Among Top Global Healthcare Expansion Destinations

Amidst the changing healthcare landscape in Asia brought by global economic challenges, increasing competition emerged as the top business concern of healthcare executives in Asia, according to the UPS 2012 "Pain in the (Supply) Chain" healthcare survey.
Press Release
2012-10-01 UPS Survey Reveals Positive Global Trade and Exporting Outlook Among U.S. High-Tech Companies
Growth in Demand to Come from Emerging Markets Over 5 Years

Despite economic uncertainty at home and abroad in the short term, U.S. high-tech executives remain optimistic about the long term future of global trade and U.S. exports due to rising demand for high tech products around the world.
Press Release
2012-10-01 2012 Change in the Chain video
Video
2012-08-28 UPS Survey: Product Protection Rises as a Top Supply Chain Concern Among Healthcare Execs
Healthcare Execs Continue Expansion and IT Investments Despite Cost Control Pressures and Global Economic Challenges

Healthcare executives around the world are investing in their supply chains as they prepare for continued global growth in an increasingly complex and dynamic environment, according to data from the fifth annual UPS "Pain in the (Supply) Chain" healthcare survey.
Press Release
2012-08-14 UPS Strengthens China's Supply Chain and Healthcare Logistics Offering with New Appointment
Newly Created Position to Support Growing Supply Chain and Healthcare Logistics Business in China

Press Release
2012-06-13 Standing Tall
Roll-A-Bout needed fast delivery to customers recovering from injuries or surgery - and the company needed a hassle-free, customer-friendly returns system.
Case Study
2012-06-13 Opening the Door to Growth
Medical Direct Club's prospects took weeks to return essential paperwork for Medicare or Medicaid payment - and half failed to return paperwork required to move forward.
Case Study
2012-05-24 UPS Healthcare Industry Focus
UPS has deep expertise in the healthcare industry and provides a broad range of services and solutions to manage the entire healthcare supply chain. From small- to mid-sized businesses to large, global pharmaceutical and medical device manufacturers, UPS helps healthcare companies speed products to market; facilitate new product introductions; meet time-critical customer needs; ensure regulatory compliance; reduce inventory management costs; streamline ordering and billing processes; and maximize supply chain visibility.
Fact Sheet
2012-05-24 UPS Temperature-Sensitive Solutions for Healthcare
With more temperature-sensitive healthcare products entering the market and major growth forecasted, pharmaceutical and biotech companies are turning to UPS for temperature-sensitive storage, distribution and transportation services.
Fact Sheet
2012-05-01 Two Star Dog Evolves Flawlessly with its New Stella Carakasi Collection
Case Study
2012-04-09 Fashion Leader Lardini Relies on UPS to Transport 'Made in Italy' to the World
Lardini is a menswear company based in Italy's Marche region that produces high-end clothing. In the company's early days, most of its customers were domestic, and the company managed its shipments inside Italy using its own vehicles. As Lardini's customer base expanded and the company began to target international markets, managing shipments became more complex.
Video
2011-12-26 UPS Delivers Japanese Children's Murals to the World
Support Continues for the International Cultural Exchange Program

UPS Japan announced that it will continue its support of the International Intercultural Mural Exchange (IIME) project organized by non-profit organization, Japan Art Mile (JAM). IIME is an educational project that connects schools in Japan and overseas through art. By collaboratively painting a five-by-twelve foot mural, children deepen their understanding of different cultures and of each other. UPS will deliver half-completed murals from Japan to schools in eight countries: Canada, Indonesia, Mexico, South Korea, Taiwan, UAE, UK, and USA.
Press Release
2011-12-22 UPS Announces Survey Results on Supply Chain Trends in Asia's High-Tech Industry
Supply Sourcing Shift from Japan to other Asian Countries Accelerates in the Next Five Years

UPS announced the results of the 2011 "Change in the (Supply) Chain" survey, which takes the pulse of the high-tech industry in Asia on the changes in supply chains.
Press Release
2011-12-01 UPS to Acquire Italian Pharma Logistics Company Pieffe
New Facilities Will Enhance UPS's Growing Worldwide Healthcare Network

UPS (NYSE: UPS) today announced an agreement to purchase Italy-based Pieffe Group (Pieffe Depositi; Pieffe Nord). This acquisition supports UPS's ongoing global healthcare strategy, which has seen the company make investments to better serve its growing customer base in the pharmaceutical, biotech and medical device industries.
Press Release
2011-11-29 New UPS Service Improves Process for Returning High-Value Products
Industry-First Option for Customers in North America

UPS (NYSE: UPS) recently unveiled UPS Returns® Exchange, a combined delivery and pick-up service that gives businesses more control over their reverse logistics for high-priority products.
Press Release
2011-11-29 UPS lance un nouveau service qui améliore le processus de retour des envois à valeur élevée
Cette option constitue une primeur en Amérique du Nord.

UPS (UPS à la Bourse de New York) a récemment dévoilé la création de Retours par UPSMC Échange, une nouvelle option permettant de combiner les services de livraison et de ramassage. Ainsi, les expéditeurs bénéficient d’un contrôle accru sur leur processus de logistique inversée pour les produits à priorité élevée.
Press Release
2011-11-23 UPS Expands Healthcare Capabilities to Asia with Two Cold Chain Offerings
UPS Temperature True and PharmaPort 360 Address Product Protection and Regulatory Compliance Challenges

Following the opening of UPS's first Asia healthcare regional distribution facility in Singapore this year, UPS is again enhancing its healthcare capabilities globally. UPS has launched UPS Temperature True®, its door-to-door cold chain transportation and monitoring service in Asia. Working closely with the industry and governmental regulating bodies, UPS also introduced PharmaPort™ 360, a specially-designed airfreight container for healthcare cold chain transportation.
Press Release
2011-11-17 Asia Change in the Chain Survey video
Rising costs in China are prompting high-tech companies in Asia to explore alternative sourcing locations within the region as well as in North America, according to a new UPS-sponsored survey. As part of this shift, half of all high-tech trade lanes in five years' time are expected to involve intra-Asia movements.
Video
2011-11-16 Logistics Brings Carestream's Service Into Sharp Focus
From medical printing and mammographic imaging products to dental x-ray units, Carestream Health's quality products are critical tools to help practitioners be more productive and ultimately help deliver better patient care.
Case Study
2011-11-09 UPS Survey: Asia Intra-Regional Trade to Grow as Labor Costs in China Rise
Asian High-Tech Companies Shifting Sourcing To North America, Other Countries in Asia

Rising costs in China are prompting high-tech companies in Asia to explore alternative sourcing locations within the region as well as in North America, according to a new UPS-sponsored survey. As part of this shift, half of all high-tech trade lanes in five years' time are expected to involve intra-Asia movements.
Press Release
2011-11-07 UPS Delivers Streamlined Shipping Solution and New Technology System, Easing Bidding Process for Leading Printer
As a trusted printing contractor for decades, Gateway Press knows the importance of speed and accuracy for competing in the fast-paced and stringent bidding process.
Case Study
2011-09-28 UPS Solves "Hot" Issue in Pharma with New Cold Chain Container
PharmaPort™ 360 Delivers Unmatched Product Protection

UPS (NYSE: UPS) today announced it will offer an innovative air freight container for healthcare products, providing an unparalleled level of shipment monitoring and product protection for temperature-sensitive pharmaceuticals, vaccines and biologics.
Press Release
2011-09-28 UPS PharmaPort 360 image
UPS's PharmaPort 360 air freight container provides a new degree of protection and shipment monitoring of temperature-sensitive pharmaceutical and biotech products.
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2011-09-27 UPS PharmaPort 360 video
UPS's PharmaPort 360 air freight container provides a new degree of protection and shipment monitoring of temperature-sensitive pharmaceutical and biotech products.
Video
2011-08-08 UPS Survey: Global Healthcare Execs Face Risks with Complex Changes Ahead
Concerns Around Intellectual Property Protection, Competition and Healthcare Reform Loom

Healthcare executives in the U.S., Europe and Asia are seeing both risks and opportunities as the pace of change in the healthcare industry accelerates globally, according to a new UPS survey.
Press Release
2011-08-08 2011 Pain in the Supply Chain Survey video
Healthcare executives in the U.S., Europe and Asia are seeing both risks and opportunities as the pace of change in the healthcare industry accelerates globally, according to a new UPS survey.
Video
2011-08-01 UPS Appoints Healthcare Director for Asia Pacific
UPS Asia Pacific today announced the appointment of Lim Bee Koong as regional director for healthcare.
Press Release
2011-07-06 UPS and Merck Expand their Distribution and Logistics Agreement (Canada)
UPS (NYSE: UPS) and Merck (NYSE: MRK), known as MSD outside Canada and the United States, today announced that the companies have significantly broadened their existing distribution and logistics agreement to include aspects of Merck's global supply chain around the world. UPS currently manages the distribution, warehousing and transportation of Merck's medicines and vaccines in North America.
Press Release
2011-07-06 Importante entente de distribution et de logistique conclue entre UPS et MERCK
UPS (UPS à la Bourse de New York) et Merck (MRK à la Bourse de New York), connue sous le nom MSD à l’extérieur du Canada et des États-Unis, ont annoncé aujourd’hui la signature d’une entente commerciale élargie afin d’intégrer la gestion de la chaîne d’approvisionnement mondiale de Merck aux modalités du contrat déjà existant, lequel prévoit la prestation de services de distribution et de logistique. En effet, UPS assure présentement la gestion de la distribution, de l’entreposage et du transport en Amérique du Nord des médicaments et des vaccins fabriqués par Merck.
Press Release
2011-06-28 UPS and Merck Expand their Distribution and Logistics Agreement
UPS (NYSE: UPS) and Merck (NYSE: MRK), known as MSD outside the United States and Canada, today announced that the companies have significantly broadened their existing distribution and logistics agreement to include aspects of Merck's global supply chain around the world. UPS currently manages the distribution, warehousing and transportation of Merck's medicines and vaccines in North America.
Press Release
2011-06-13 New UPS Service Improves Process for Returning High-Value Products
Industry-First Option for Customers in North America

UPS (NYSE: UPS) today unveiled UPS Returns® Exchange, a combined delivery and pick-up service that gives businesses more control over their reverse logistics for high priority products.
Press Release
2011-05-24 UPS and Live Nation Entertainment Form Green Sponsorship Alliance
UPS to Provide Carbon Neutral Logistics Solutions to Music Fans, Touring Artists Through Unique Sustainability-Focused Collaboration

UPS (NYSE: UPS) and Live Nation Entertainment (NYSE: LYV) today announced a groundbreaking, multi-year sponsorship alliance aimed at promoting UPS's environmentally responsible logistics solutions to millions of music fans across North America as well as recording artists committed to reducing the environmental impact of their concert tours.
Press Release
2011-05-24 Live Concerts Get Greener with Help from UPS and Live Nation Entertainment
UPS and Live Nation Entertainment announced a sponsorship alliance aimed at promoting UPS’s environmentally responsible logistics solutions to millions of music fans across North America as well as recording artists committed to reducing the environmental impact of their concert tours.
Video
2011-04-15 UPS and Genzyme: A Pioneering Drug Serialization Initiative
Case Study
2011-04-12 UPS werkt samen met de Technische Universiteit Eindhoven om nieuwe verpakkingsoplossing voor de mode-industrie te ontwikkelen
UPS Prêt à Transporter Challenge daagt TU/e studenten uit om duurzame verpakkingsoplossing te ontwerpen

UPS (NYSE: UPS) kondigt vandaag de samenwerking met de faculteit Industrial Design van de Technische Universiteit Eindhoven (TU/e) aan voor de ontwikkeling van een duurzame, herbruikbare oplossing voor hoogwaardige mode-items. In de UPS Prêt à Transporter Challenge moeten studenten van de TU/e ideeën ontwikkelen voor een duurzaamverpakkingsconcept evenals een systeem dat groot- en kleinhandelaars in de modesector in staat stelt de verpakking te herbruiken. Het winnende concept wordt op 10 juni bekend gemaakt en zal dienen als de basis voor de commerciële implementatie van UPS’ nieuwe verpakkingsoplossing.
Press Release
2011-04-05 Quentin Lamock vainqueur de l’UPS Fashion Contest 2010-2011
Des milliers de fashion addicts ont voté pour leur paire de « safety shoes » préférée

UPS et la marque belge de chaussures CECIL ont mis des étudiants en première année de stylisme à La Cambre au défi de créer une chaussure pour femme offrant le mariage parfait entre élégance et sécurité. Dans les phases initiales du concours, dix finalistes ont été sélectionnés parmi l’ensemble des participants. Parmi ces dix finalistes, un jury de professionnels et le grand public ont désigné Quentin Lamock comme grand lauréat de l’UPS Fashion Contest 2010-2011.
Press Release
2011-04-05 Quentin Lamock wint de UPS Fashion Contest 2010-2011
Duizenden modeliefhebbers stemden voor hun favoriete ontwerp voor een veilige autoschoen

De modeontwerpers in spe die in hun eerste jaar aan La Cambre zitten, werden uitgedaagd door UPS en het Belgische schoenenmerk CECIL om een damesschoen te ontwerpen die stijl en veiligheid optimaal combineert. Uit alle inzendingen werden tien finalisten geselecteerd. Van die tien werd Quentin Lamock door een professionele jury en het grote publiek uitgeroepen tot winnaar van de UPS Fashion Contest 2010-2011.
Press Release
2011-02-18 Hard Graft Behind the Glamour Boosts UK Economy
UPS helps young designer label JENA.THEO launch their new collection at London Fashion Week

Acclaimed UK fashion design duo JENA.THEO today launch their 2011 autumn/winter collection at London Fashion Week in partnership with UPS, following months of intense logistical planning.
Press Release
2011-02-07 UPS Express Freight Service Expands into Israel and Slovakia
Premium Air Freight Services Meet Critical Logistical Needs Of High-Tech, Industrial & Automotive Industries

UPS (NYSE: UPS) today announced the expansion of its UPS Express® Freight service into Israel and Slovakia to serve expanding hubs for high-tech, industrial and automotive companies. The UPS premium air freight service offers one- to three-business day door-to-door service, including customs clearance and an on-time performance guarantee.
Press Release
2011-01-04 UPS Expands Healthcare Network with New Facilities in Asia, Europe, U.S. and Canada
Increased Outsourcing, Global Partnerships Drive Growth for UPS Healthcare

UPS (NYSE: UPS) today announced a significant expansion of its global healthcare distribution facility network to accommodate continued rapid growth in its healthcare business. Driven by expanding relationships with healthcare companies and an increasing trend toward outsourcing, the new facilities in Asia, Europe, Canada and the United States bring to 30 the total number of global UPS healthcare-dedicated facilities.
Press Release
2011-01-03 UPS Healthcare Facilities Backgrounder
Through its extensive network of global healthcare facilities, UPS offers healthcare companies access to solutions that help them meet the special storage and handling needs of pharmaceutical, biotech and medical device products, ensure regulatory compliance and speed products to market.
Fact Sheet
2010-11-10 Logistics Helps a Small Tech Company Survive the Recession Positioned for Growth
When the economy started slowing down in November 2008, the founders of Vecmar Computer Solutions, a computer products reseller headquartered in Cleveland, Ohio, just thought the company was in for a rough month.
Case Study
2010-11-09 U.S. Technology Companies Believe Export Goals Unlikely to be Met
Companies Say U.S. Manufacturing Too Expensive

Despite an increasingly global marketplace for their products and a sense of cautious optimism as they emerge from the recession, high-tech manufacturers see little chance of meeting President Obama's goal of doubling U.S. exports in the next five years, a new survey shows.
Press Release
2010-11-09 U.S. Technology Companies Cautiously Optimistic About Economic Recovery
Struggling With Global Customer Base, Unpredictable Demand

U.S. high-tech manufacturers are cautiously optimistic as they emerge from the recession, but say they're trying to find new ways to serve an unpredictable global customer base while simultaneously driving down costs, a new survey shows.
Press Release
2010-10-01 UPS Freight Announces Rate Adjustment
UPS Freight (NYSE:UPS), the nation's fourth-largest Less-Than-Truckload (LTL) carrier, today announced a general rate increase averaging 5.9 percent covering non-contractual shipments in the United States, Canada and Mexico.
Press Release
2010-09-15 UPS Makes Waves with New Preferred LCL Ocean Freight Service
Bridges Gap Between Air and Ocean Freight Services

UPS (NYSE:UPS) today launched a new ocean freight service that provides up to 20 percent faster door-to-door delivery than other less-than-container-load (LCL) services on the market.
Press Release
2010-09-13 New UPS Campaign Spotlights the Power of Logistics
There is Huge Competitive Advantage in Logistics, And No One Can Harness That Power Like UPS

After a decade of work and the investment of billions of dollars to successfully transform the company, UPS (NYSE:UPS) today launched a communications program to demonstrate how it has vaulted past competitors to offer the broadest range of logistics services in the industry.
Press Release
2010-08-12 UPS Makes it More Convenient to Return Goods
UPS Joins U.S. Postal Service to Enable Consumers To Return Packages via Home Mailbox

UPS (NYSE:UPS) today announced it is launching UPS Returns Flexible Access, a new service with a unique label that allows consumers to drop returns at any U.S. Postal Service (USPS) location or personal mailbox in addition to the thousands of UPS locations nationwide.
Press Release
2010-08-03 Kawasaki Engines & Power Products Division Announces Major Change to its Distribution Operations
Fast-growing division will partner with UPS to speed products to dealers.

Kawasaki Motors Corp., U.S.A. Engine and Power Products Division will initiate a new storage and distribution system for its parts, accessories, handheld power products, and engines.
Press Release
2010-06-15 CSOS: A Pipeline for Change in the Pharmaceutical Industry
Endo Pharmaceuticals, UPS and Axway automate controlled substance ordering, shaving nearly 18 days off order cycle times.
Case Study
2010-06-15 UPS Survey: Healthcare Execs Divided Over Reform as Opportunity or Threat
Companies Concerned About the Logistics of Change

With their world turned upside down by enactment of healthcare reform, senior U.S. healthcare executives are divided over whether the new environment offers growth possibilities or challenges to the survival of existing business models, a new survey shows.
Press Release
2010-03-19 UPS Delivers New Level of Healthcare Supply Chain Flexibility for ConvaTec
Case Study
2010-02-03 Conquering returns with eCardio
A leading provider of remote cardiac monitoring products and services, eCardio is one of the fastest growing healthcare companies in the United States. Since 2004, the company, based in Houston, has served thousands of physicians and their patients who suffer from heart rhythm disorders.
Case Study
2010-01-08 UPS Delivers for Sprint
See how thousands of orders are fulfilled daily as UPS handles 85% of Sprint's consumer orders in the U.S. using 375,000 square feet of dedicated storage space in Louisville, KY.
Video
2009-11-09 Wayne Cabeza, Director of UPS's Automotive Industry Solutions Group
Wayne Cabeza comments on UPS's presence in the automotive industry and its new relationship with Manheim, a leader in automotive remarketing services.
Video
2009-11-09 Manheim b-roll
Download a broadcast ready version of this, www.upsprmedia.com/Media/manheimbroll.zip
Video
2009-10-05 UPS inaugurates new healthcare logistics facility in the Netherlands
On September 30, 2009, UPS officially inaugurated its first healthcare logistics facility in Europe to meet the growing customer demand in this industry. The multi-client distribution center measures 215,000 square feet and provides time- and temperature-sensitive distribution and transportation services for pharmaceutical, biotech and medical device customers. The facility is part of UPS's network of 25 dedicated healthcare facilities worldwide. From left to right: Bill Hook, vice president, healthcare strategy, UPS; Wolfgang Flick, president, UPS Europe; Tilman Schreurs, Roermond City Councillor & deputy mayor; David Abney, chief operating officer, UPS
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2009-10-05 UPS healthcare logistics facility in the Netherlands (external view)
On September 30, 2009, UPS officially inaugurated its first healthcare logistics facility in Europe. The multi-client distribution center measures 215,000 square feet and is part of UPS's network of 25 dedicated healthcare facilities worldwide.
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2009-09-28 UPS Direct to Door delivery
UPS is piloting a first-to-market service called UPS Direct to Door, delivering premium offers and samples from some of the nation's most sought-after brands and retailers to recipients of UPS residential shipments.
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2009-09-28 Burlington Ontario Canada Healthcare Facility front view
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2009-09-28 UPS Direct to Door Pak
UPS is piloting a first-to-market service called UPS Direct to Door, delivering premium offers and samples from some of the nation's most sought-after brands and retailers to recipients of UPS residential shipments.
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2009-09-28 Burlington Ontario Canada Healthcare Facility entrance
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2009-09-28 Burlington Ontario Canada Healthcare Facility aerial view
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2009-09-28 UPS Direct to Door Fact Sheet
Fact Sheet
2009-09-28 Driver delivers UPS Direct to Door Pak to home
UPS is piloting a first-to-market service called UPS Direct to Door, delivering premium offers and samples from some of the nation's most sought-after brands and retailers to recipients of UPS residential shipments.
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2009-09-23 Puerto Rico Healthcare Logistics Facility Ribbon Cutting
On Wednesday, September 23, UPS celebrated the inauguration of it's new 150,000 sq ft, state-of-the-art healthcare logistics facility in Puerto Rico. The FDA-regulated facility houses a dedicated healthcare operation to meet the growing needs of pharmaceutical, biotechnology and medical device companies, among others. This brings UPS's investment in dedicated and compliant healthcare distribution centers worldwide to more than $100 million. Left to right: Bill Hook, Vice President, Global Strategy, UPS Healthcare Logistics; Christopher Cardacci, Under Secretary, Department of Economic Development and Commerce, Puerto Rico; Steve Flowers, President, UPS Americas; Ivan Cartagena, General Manager, Johnson & Johnson; Jorge Castillo, Country Manager, UPS Puerto Rico and Caribbean Region.
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2009-08-01 Business Services
For the business services industry, where deadlines are always looming and documents are critical, there is little room for error.

Media Kit
2009-06-30 Ford Motor Company Extends Logistics Contract with UPS
UPS (NYSE: UPS) today announced it has extended its contract with Ford Motor Company to continue providing logistics services for the delivery of new cars to dealers.
Press Release
2009-06-23 Healthcare wrist scanner
Wrist scanners read bar codes that ensure quick and accurate fulfilling of pharmaceuticals
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2009-06-23 Healthcare, cold packs
Cold packs ensure the low pre-described temperature of many life-saving pharmaceuticals processed at UPS Supply Chain Solutions' distribution centers.
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2009-06-23 Healthcare distribution
Product shipments processed at a UPS Supply Chain Solutions healthcare distribution center undergo a series of quality checks prior to being transported.
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2009-06-23 Healthcare, accuracy
UPS Supply Chain Solutions' Louisville healthcare distribution center employees work together to ensure the high degree of accuracy required to fulfill medical device and pharmaceutical orders.
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2009-06-19 UPS Post-Sales Order Management System Fact Sheet
Benefits to Post-Sales OMS Technology:
  • Real-time visibility to orders and inventory around the globe
  • Customizable order system, configured to meet specific business needs
  • Greater flexibility in proactively placing and monitoring critical service orders
  • Decreases order entry detail with “cloning” capability
  • Double byte/Unicode supports Japanese and Chinese characters
  • Selects ideal routing from warehouse to end-user to meet deadline.
Fact Sheet
2009-06-16 High Tech
As a global leader in supply chain management, UPS is a single source to help high-tech manufacturers drive post-sales efficiencies, improve business performance and increase customer satisfaction.

Media Kit
2009-06-09 Monroe Truck Equipment, Inc.
Case Study
2009-05-13 Retail
The highly experienced team of professionals at UPS work closely with retail and consumer goods companies to improve service levels, optimize distribution and transportation networks, navigate the complexities of international trade and streamline their global supply chains.
Media Kit
2009-05-12 Automotive
UPS Autogistics® provides OEM and aftermarket manufacturers, distributors, dealers, parts retailers, and service centers with solutions that are tailored to the unique needs of the automotive industry.

Media Kit
2009-05-12 UPS Designs the Right Solution for Raymond Harris and Associates
Based in Dallas, Texas, Raymond Harris and Associates is an architectural firm that designs residential homes, commercial offices and other facilities around the U.S.
Case Study
2009-05-12 Industrial Manufacturing
UPS is committed to providing the automotive and manufacturing industries with the latest logistics solutions to increase efficiencies and simplify complex supply chains.

Media Kit
2009-03-26 Healthcare
Our 7th Annual "Pain in the (Supply) Chain" survey results have just been released. As this year’s findings reveal, now is the time to act and leverage risk mitigation, technology and collaboration to take advantage of untapped opportunities in the global healthcare marketplace of tomorrow.
Media Kit
2009-03-12 UPS and ACUITY Insurance: Delivering protection and peace of mind
As a regional property and casualty insurer, ACUITY Insurance focuses on providing both protection and peace of mind for consumers and businesses.
Case Study
2009-02-09 UPS to Deliver For L.L.Bean
UPS (NYSE:UPS) has been selected as the primary package delivery carrier for L.L.Bean, the 97-year-old outdoor apparel and equipment company.
Press Release

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