Mr. Klappich is a leading authority on enterprise business applications, with an emphasis on supply chain management (e.g., advanced planning/scheduling, warehouse/transportation management, global trade/logistics management, order management, supply chain visibility and performance management) and process manufacturing (e.g., process ERP, formula/recipe management, manufacturing execution systems). He has more than 20 years of experience in the practical and cost-effective application of software and related technologies to address the needs of both internal and extended supply chains. Mr. Klappich assists clients in evaluating, organizing, and rationalizing their supply chain application portfolios. Prior to joining META Group in May 2000, he was vice president of manufacturing marketing for Ross Systems. Previously, he held positions with leading supply chain management vendors LPA Software (now Xelus) and Manugistics. Mr. Klappich received a bachelor's degree from the University of Massachusetts.

Areas of Coverage include:

• Supply Chain Management
• Enterprise Resource Planning

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