Leadership

Meet the leadership teams that help make UPS a global commerce leader.

Teresa Finley, Chief Marketing and Business Services Officer Request a speaker

Sustaining value is essential for near-term profit growth. But creating new value, which requires a deep understanding of markets and the technology-empowered customer, is the imperative for future growth.

Teresa M. Finley is the Chief Marketing and Business Services Officer for UPS and a member of the UPS Management Committee, the company’s executive leadership group.  She is responsible for advancing marketing capabilities across 220 countries and territories where UPS serves.  Teresa also leads Public Relations and Global Business Services.

Teresa’s marketing responsibilities include priority growth strategies, product innovation, segment marketing, pricing, communications and brand management. She is the chief advocate for the company’s United Problem Solvers™ positioning message, which communicates UPS’s unique capabilities to solve problems for customers.

As head of Global Business Services, Teresa is responsible for global procurement as well as enhancing customer experience through the company’s customer, accounting and human resource support functions.

Since joining UPS in 1984, Teresa has held positions of increasing responsibility in the company’s international, small package, freight forwarding and global logistics businesses. She also headed UPS Capital Corporation, a business unit that offers insurance and trade finance products. 

Prior to being promoted to her current position, Teresa held the positions of UPS corporate controller and treasurer.  In these roles, she drove accounting and tax excellence through global consolidation of critical processes, the development of a long-term strategic framework and a portfolio approach to financial and risk management decision-making. 

In addition to her corporate responsibilities, Teresa is chairperson of the advisory board for Catalyst, a global nonprofit research and advisory organization focused on expanding career opportunities for women. She is also chair of the board of trustees for the Fernbank Museum of Natural History in Atlanta.