UPS Healthcare Industry Focus


UPS has deep expertise in the healthcare industry and provides a broad range of services and solutions to manage the entire healthcare supply chain. From small- to mid-sized businesses to large, global pharmaceutical and medical device manufacturers, UPS helps healthcare companies speed products to market; facilitate new product introductions; meet time-critical customer needs; ensure regulatory compliance; reduce inventory management costs; streamline ordering and billing processes; and maximize supply chain visibility.

Healthcare companies can take advantage of the following resources from UPS:

  • People - Dedicated UPS Healthcare Logistics team that knows the healthcare industry, including Quality Assurance and Regulatory Affairs experts
  • Network - Extensive global transportation and distribution network, including integrated global small package network, integrated North American less-than-truckload (LTL) and truckload (TL) networks and dedicated aircraft lift
  • Facilities - Close to seven million square feet of cGMP- compliant, dedicated healthcare distribution space, with more than 49 facilities located around the world.
  • Regulatory Expertise - Regulatory affairs group that maintains FDA, DEA and various state licenses to ensure compliance
  • Solutions - Broad range of transportation, distribution and special services, such as temperature-sensitive and dry ice capabilities, specifically targeting the healthcare industry
  • Technology - Industry-leading technology tools that provide around-the-clock monitoring for temperature-sensitive shipments as well as ongoing track-and-trace capabilities for all healthcare shipments

Order To CashSM:
UPS Order To Cash capabilities enable comprehensive management of the entire healthcare supply chain - from point of order entry to cash receipt. This includes functions such as resolving customer questions; handling return goods authorizations; accounts receivable processes such as invoicing, collections and financial reporting; and chargebacks processes. Customers can choose for UPS to manage portions of these processes or turn the entire supply chain function over to UPS.

Fast Facts:
Below are some quick facts on UPS's assets and presence in the healthcare industry:

  • Certification as a Verified Accredited Wholesale Distributor (VAWD) by the National Association of Boards of Pharmacy
  • Close to seven million square feet of cGMP- compliant, dedicated healthcare distribution space, with 49 healthcare-dedicated facilities located around the world.
  • Temperature-sensitive storage and transportation capabilities
  • Specialty shipment and clinical trials offerings
  • Dry ice replenishment and refrigeration services
  • Healthcare-dedicated IT system that exceeds FDA standards

Industries Served:

  • Pharmaceutical
  • Medical device
  • Biotechnology
  • Medical and surgical supplies
  • Over-the-Counter preparation
  • Animal health

For more information on UPS healthcare solutions, visit


For more information about this factsheet, contact:

Justin Luther

UPS Public Relations