Technology Facts: UPS

Abstract

Learn more about the technology behind UPS.

Chief Information and Engineering Officer
Juan Perez
Number of technology employees
Approximately 5,000
Data Centers
Mahwah, NJ / Atlanta, GA
Mainframes
5
Mainframe Capacity (Millions of instructions per second - MIPS)
113,850
Petabytes of storage
49.1
Laptops and Workstations
235,691
Server Instances
34,688
% of Data Center Servers Virtualized 75%
DIADs
133,988 in daily use
UPS MyChoice enrollments
55.3 million
UPS Global Telecommunications Network
Network sites
3,360
www.ups.com Average Daily Usage
Page Views
25.6  million
2018 Peak Day Page Views
42.8  million
Online Tracking Average Daily Usage
 
Tracking requests
180 million per day
2018 Peak Day
338.3 million

Technology Awards

  • GeorgiaCIO: CIO of the Year, Super Global category – Juan Perez (2018)
  • Red Hat Innovator of the Year for Innovative Use of Open-Source Software, 2018
  • CIO Magazine: CIO 100, UPS Chatbot My Choice® Integration, 2018
  • Distinguished Mexican Award from Mexico’s Secretariat of Foreign Relations – Juan Perez (2018)
  • Hispanic IT Executive Council (HITEC) 100 – Lidia Santos (2018)
  • CIO Dive: CIO of the Year – Juan Perez (2017)
  • Constellation's Business Transformation 150 – Kim Felix and Ken Finnerty (2017)
  • Technologist of the Year by the Illinois Technology Association (ITA) – Darren Cockrel (2017)
  • Constellation Research SuperNova Award for Matrix Commerce, Follow My Delivery (2017)
  • Salesforce.com: Lightning Powerhouse Award for DRIVE (2017)
  • Computerworld: Premier 100 IT Leaders – Kim Felix (2017), Ken Finnerty (2015), Nick Costides (2014), Juan Perez (2013)
  • HotTopics.ht and Tanium's Top 100 Global CIOs, 2017 – Juan Perez
  • Esri User Conference President's Award – UPS, 2017
  • Drexel and CIO.com Analytics 50 Awards for Transportation Technology, 2016
  • InformationWeek Elite 100: Decade Award, 2016
  • InformationWeek Elite 100: #17 for UPS My Choice® and UPS Access Point™, 2016
  • CIO Magazine: CIO 100, Near Real Time Service Performance Reporting (NRT), 2016

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