UPS China Fact Sheet

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UPS China Fact Sheet

FOUNDED August 28, 1907, in Seattle, Wash., USA
CHINA HEADQUARTERS 23F/33F, No. 166 Lujiazui East Road, Pudong District, Shanghai 200120, China
  2017 REVENUE US$66 billion
  2017 DELIVERY VOLUME 5.1 billion packages and documents
  DAILY DELIVERY VOLUME 20 million packages and documents
  DAILY U.S. AIR DELIVERY VOLUME 2.9 million packages and documents
  DAILY INTERNATIONAL VOLUME 3.1 million packages and documents
EMPLOYEES 5,802 in China; more than 454,000 Worldwide
DELIVERY FLEET 842 (package vans, trucks, E-trikes and EV cars)
OPERATING FACILITIES 228 (admin offices, distribution centres, field stocking locations, package centers, hubs, terminals and warehouses, healthcare facilities, active and inactive CL sites)
POINTS OF ACCESS 76 (Customer Centres - 57; OiBC(Office in Business Center) - 9; University Alliances - 10)
UPS FLIGHTS 200 weekly flights connecting China to the U.S., Europe and across Asia
AIRPORTS SERVED 2 (Shanghai International Hub - PVG, Shenzhen Asia Pacific Hub - SZX)


  • UPS Worldwide Express Plus™
  • UPS Worldwide Express™
  • UPS Worldwide Express Saver®
  • UPS Worldwide Express Freight®
  • UPS Worldwide Expedited™
  • UPS WorldEase®
  • UPS Worldwide Express Freight® Midday


  • UPS Trade Direct® Air
  • UPS Trade Direct® Ocean
  • Sea-Air


  • Distribution
  • Service Part Logistics


  • UPS Air Freight Premium Direct
  • UPS Air Freight Direct®
  • UPS Air Freight Consolidated®
  • Full Container
  • Less-Than-Container Load
  • Preferred LCL
  • Ground
  • China EU Rail Solution
  • UPS Customs Brokerage
  • UPS Temperature True®


  • UPS Returns®
  • UPS Paperless® Invoice
  • Declared Value
  • UPS FTZ Facilitator®
  • UPS Import ControlTM
  • UPS Carbon Neutral
  • UPS Broker of Choice®
  • UPS Capital®
  • Saturday Delivery
  • Direct Delivery Only


  • UPS Billing Center and Billing Analysis Tool
  • Shipping
  • UPS TradeAbility®
  • WorldShip®
  • UPS CampusShip®
  • UPS Paperless® Invoice
  • Quantum View®
  • UPS MobileTM
  • UPS Wechat
  • UPS Calculate Time and Cost
  • UPS Schedule a Pickup
  • UPS Developer Kit
  • Marketplace shipping
  • Flex Global View
  • UPS My Choice™



  • Oct 12, 2018 – UPS introduced UPS My Choice to 13 markets in the Asia Pacific, including Australia, China, Japan, Malaysia, the Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam. Customers will have access to e-mail and text notifications that a delivery is on its way, a day before delivery alert and a delivery notification. In countries and territories where technology allows delivery change options, users can route packages to another address, opt to hold the delivery or reschedule for delivery on another day. 
  • Oct 10, 2018 – UPS enhanced services across eight cities in China as part of its multi-year plan. The enhancements in Zhongshan, Zhuhai, Jiangmen, Quanzhou, Jiaxing, Wenzhou, Shaoxing, Nantong are focused on fulfilling the growing needs of export manufacturers in second and third tier cities
  • Apr 11, 2018 – Now into its sixth year, UPS launched the Pulse of the Online Shopper™ Study on retail and e-commerce trends. The research commissioned by UPS revealed enduring constants as well as emerging trends that are changing consumer behaviour and preferences across China, Hong Kong and Japan. The importance of giving consumers choices, such as expedited shipping options, where to return purchases and alternative delivery locations, will help retailers stay competitive and grow their businesses.
  • Feb 8, 2018 – UPS announced the introduction of UPS Worldwide Express Freight™ Midday, in selected areas in Australia, Hong Kong, Japan, Malaysia, South Korea, Taiwan and Thailand. The service offers a committed delivery time of 12 p.m. or 2 p.m. from all 71 origin countries to 35 key destination countries that represent over two-thirds of global GDP.
  • Feb 1, 2018 – UPS ordered 14 Boeing 747-8 cargo jets and four new Boeing 767 aircraft to provide additional capacity in response to accelerating demand for the company’s air services. All of the new jets will be delivered by the end of 2022, adding more than 9 million pounds of cargo capacity and providing the critical link for customers and markets around the world.


  • Dec 18, 2017 – UPS renews its appointment as the “Chinese Men’s Basketball Professional League Official Logistics and Express Delivery Sponsor” from 2017 to 2019. Sponsoring the Chinese Basketball Association (CBA) reflects UPS’s multi-year investment and growth plan to expand its geographical presence in support of China’s globalization push and economic modernization.
  • Nov 14, 2017 – UPS China announced that it has been awarded the General Certified Enterprise (GCE) certification under China’s Authorized Economic Operator (AEO) scheme in Guangzhou, Beijing, Tianjin, Xi’an, Qingdao, Dalian, Zhengzhou, Chengdu and Xiamen. The certification recognizes UPS’s commitment to ensuring a secure and compliant supply chain for export shipments from China.
  • Oct 10, 2017 – UPS announced it has substantially upped its investment in the Chinese market by enhancing its services across 20 cities to better serve the manufacturers and exporters that will be powering the country’s growth.
  • Sep 27, 2017 – UPS and SF Holding, the parent company of SF Express, announced the approval of their planned joint venture by China’s Ministry of Commerce. Customers in China seeking an economical solution for less urgent shipments can opt for Global Reach Plus, the new joint venture deferred express product that features the full visibility and reliability of a premium express service.
  • Sep 15, 2017 – UPS was awarded “Most Valuable Supply Chain Enterprise” in Beijing by Media of Business Manage Review. Arthur Lam, UPS Director of Marketing, China District, representing UPS attended the forum of “No value, No business” to accept the prize. He also had a key note speech sharing the innovative values that logistics can bring to business among the famous entrepreneurs, executives and experts from China and abroad.
  • Sep 4, 2017 – The UPS Industrial Buying Dynamics (IBD) study for China was released, offering Chinese manufacturers strategic insights on industrial buyers’ behaviours and perceptions across China, Europe and the United States (U.S.), which provides manufacturers a glimpse into their position in the marketplace and highlights potential areas for improvement and business growth. This is the third UPS-initiated study of industrial buyers since 2013.
  • Aug 18, 2017 – UPS's Global Volunteer Month (GVM)program was honoured with the “Best Volunteer Service Award”(最佳志愿服务奖)in Shenzhen by Southern Publishing Media (南方出版传媒) and New Weekly(新周刊). UPS China South China Freight Forwarding General Manager Caroline Huang accepted the award in the ceremony of "2017 Corporate Social Responsibility" (2017企业社会责任荣誉盛典)on behalf of UPS. 
  • Aug 8, 2017 – UPS announced the appointment of Harld Peters as the new President of UPS China. A UPS veteran with 18 years of logistics experience, Peters will be responsible for leading strategic initiatives across UPS’s package delivery and supply chain operations in China. Peters succeeds Richard Loi, who will be retiring after 26 years of dedicated service with UPS.
  • Aug 3, 2017 – UPS can now ship wine, beer, and spirits (liquor) to businesses and consumers in 10 destinations across Asia Pacific, comprising China, Hong Kong, Japan, Korea, New Zealand, Philippines, Singapore, Taiwan, Thailand, and Macau. In Malaysia, only businesses can import wine and beer.  This is extremely relevant to China market as China is said to be the fifth-largest market for wine producers globally, and is slated to surpass the U.S. as the world’s third-largest wine importer by 2020.
  • June 7, 2017 – UPS participated as an exhibitor at 2017 CES Asia in Shanghai and showcased its thought leadership and logistics expertise in high tech industry. This is the second year that UPS joined CES Asia. During June 7-9, UPS displayed the interactive VR simulator of drone’s delivery which attracted thousands of visitors and media to experience. Live broadcasting informative section was also provided by Tiger Liu and Isabel Chen in UPS booth with the introduction of leading trends and supply-chain challenges that local high-tech manufacturers and exporters are facing to, as well as how they stand out among the changes.
  • May 26, 2017 – UPS and SF Holding, the parent company of SF Express, announced plans to establish a joint venture and collaborate to develop and provide international delivery services initially from China to the US, with expansion plans for other destinations. Through this agreement the parties will leverage their complementary networks, service portfolios, technologies and logistics expertise.
  • Apr 11, 2017 – UPS participated as an exhibitor at the 2017 China International Electronic Commerce Expo (CIECE) in the city of Yiwu, China on April 11 and 12. UPS showcased its broad portfolio of cross-border logistics solutions and strong global transportation network to a fast-growing e-commerce industry in China at the CIECE.
  • Mar 28, 2017 – UPS announced the addition of six stations to its Preferred full and less-than-container load (FCL and LCL) multimodal rail service between Europe and China. The additional stations will give customers moving goods on the world’s largest trade lane more options to reduce supply chain costs and better balance cost/time-in-transit requirements. Changsha, Chongqing, Suzhou and Wuhan Stations were added in China to the existing stations of Zhengzhou and Chengdu. In Europe, stops in Duisburg, Germany and Warsaw, Poland were added to the existing stops of Lodz, Poland and Hamburg, Germany.
  • Jan 11, 2017 – UPS was awarded the Top 10 Best Practices of Corporate Headquarters in Pudong (浦东总部经济十大经典样本) by the Pudong new district commerce commission, Pudong broadcast station and Pudong Times. This award is focused on Shanghai's "four centers" establishing and to praise the headquarters of enterprises based in Pudong new district. The enterprises must have strong influence in the investment, management, operation, research and development, innovation.

Information is cumulative as at Q4 2018. Last updated November 2018.


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