UPS Malaysia Fact Sheet

Abstract Download PDF

UPS Malaysia Fact Sheet

FOUNDED August 28, 1907, in Seattle, Washington., USA
ESTABLISHED IN MALAYSIA 1988
WORLD HEADQUARTERS Atlanta, Ga., USA
ASIA PACIFIC HEADQUARTERS Singapore
MANAGING DIRECTOR Mohamed Firoz
WORLD WIDE WEB ADDRESS UPS.com/my
HEADQUARTERS No. 21 Jalan Tiang U8/93, Seksyen U8, Bukit Jelutong Industrial Park, 40150 Shah Alam, Selangor, Malaysia
GLOBAL VOLUME & REVENUE  
  2016 REVENUE US$61 billion
  2016 DELIVERY VOLUME 4.9 billion packages and documents
  DAILY DELIVERY VOLUME 19.1 million packages and documents
  DAILY U.S. AIR DELIVERY VOLUME 2.7 million packages and documents
  DAILY INTERNATIONAL VOLUME 2.8 million packages and documents
POINTS OF ACCESS 10 UPS offices; 80 MBE outlets
EMPLOYEES 360 in Malaysia; more than 434,000 worldwide  
DELIVERY FLEET 59 (vans, trucks and motorcycles)
AIRPORTS SERVED 2 (Kuala Lumpur International Airport – KLIA; Penang International Airport – PEN)
UPS FLIGHTS 20 weekly flights to and from Kuala Lumpur International Airport (KLIA) and Penang International Airport (PEN)
SERVICES  
  SMALL PACKAGE
  • UPS Worldwide Express Plus®
  • UPS Worldwide Express®
  • UPS Worldwide Express Saver®
  • UPS Worldwide Express FreightTM
  • UPS Worldwide Expedited®
  • UPS WorldEase®
  INTEGRATED SOLUTIONS
  • UPS Trade Direct® Air
  • UPS Trade Direct® Ocean
  • Sea-Air
  CONTRACT LOGISTICS
  • Distribution
  • Service Part Logistics
  FREIGHT FORWARDING
  • UPS Air Freight Direct®
  • UPS Air Freight Consolidated®
  • Full Container
  • Less-Than-Container Load
  • Preferred LCL
  • Ground
  • UPS Customs Brokerage
  • UPS Temperature True®
  ENHANCED SERVICES
  • UPS Returns®
  • UPS Paperless® Invoice
  • Declared Value
  • UPS FTZ Facilitator®
  • UPS Import ControlSM
  • UPS Carbon Neutral
  • UPS Broker of Choice®
  • UPS International Dangerous Goods (IDG)
  • UPS International Special Commodities
  • Saturday Delivery
  TECHNOLOGY SOLUTIONS
  • PDF Invoice/UPS Billing Data and Billing Analysis Tool
  • UPS Internet Shipping
  • UPS TradeAbility®
  • WorldShip®
  • UPS CampusShip®
  • UPS Paperless® Invoice
  • Quantum View®
  • Flex® Global View
  • UPS MobileTM
  • UPS Calculate Time and Cost
  • UPS Schedule a Pickup
  • UPS Developer Kit

Recent Highlights

2016

  • UPS expanded its UPS Worldwide ExpressTM Package service, making it available in 117 countries and territories and providing customers with an earlier delivery option to more locations. In Asia Pacific, the service is available in almost 30 countries and territories including Australia, China, Hong Kong, Indonesia, Japan, South Korea, Macau, Malaysia, Singapore, Taiwan, Thailand and Vietnam.
  • UPS equipped its drivers in Malaysia with the fifth generation Delivery Information Acquisition Device (DIAD V) to support customers’ increasing demands for consistent connectivity and visibility. Along with improvements to network utilization and schedule planning, the DIAD V maximizes service efficiency to ensure that UPS is well equipped to keep tabs on the delivery of its packages, no matter the volume.

2015

  • UPS expanded its UPS Worldwide Express® service to more than 41,000 new postal codes around the world, offering earlier-time guaranteed delivery options to customers who previously could only enjoy guaranteed end-of-day services. Customers can use UPS Worldwide Express to send shipments more than 23,000 new postal codes in Asia Pacific markets, namely, Australia, China, Hong Kong, Indonesia, Japan, Korea, Malaysia, New Zealand, Singapore, Thailand and Taiwan. This is the largest one-time expansion of the service in UPS's history.
  • UPS expanded its portfolio of services in Myanmar, introducing express delivery and contract logistics services to complement the air and ocean freight services launched in 2014. Customers can leverage a full range of logistics solutions – including in-house customs clearance and guaranteed door-to-door delivery to over 220 countries and territories worldwide – as the emerging market engages in increased levels of global trade.
  • UPS announced the addition of Trade Management Services, comprising trade consulting, import/export technologies and managed services, to the UPS customs brokerage portfolio in Asia to facilitate customers' expansion opportunities.

Inquiries

For more information about this factsheet, contact: