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UPS Fact Sheet
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Get the facts and figures about the world's largest package delivery company and one of the leading global providers of specialized transportation and logistics services
| Founded in Seattle, Wash., USA |
August 28, 1907 |
| Headquarters | Atlanta, Ga., USA |
| Worldwide web address | www.ups.com |
| Chief Executive Officer | Carol Tomé |
| 2019 revenue | $74 billion |
| Employees | 495,000 globally (413,000 in U.S.) |
| PACKAGE OPERATIONS | ||
| 2019 revenue | $61 billion | |
| 2019 global delivery volume | 5.5 billion packages and documents | |
| Daily global delivery volume | 21.9 million packages and documents | |
| Daily U.S. air volume | 3.5 million packages and documents | |
| Daily international volume | 3.2 million packages and documents | |
| Service area | More than 220 countries and territories; Every address in North America and Europe | |
| Customers | 1.6 million pick-up, 9.9 million delivery | |
| Online tracking | 294.9 million tracking requests per day | |
| Retail access | The UPS Store, over 5,200; UPS Customer Centers, approximately 1,000; Authorized outlets, approximately 8,775: UPS Drop Boxes, more than 36,000; UPS Access Point locations, more than 34,000 | |
| Operating facilities | More than 1,800 | |
| Delivery fleet | About 125,000 package cars, vans, tractors, motorcycles, including more than 10,300 alternative fuel and advanced technology vehicles | |
| UPS jet aircraft(owned and finance leases) |
Operating 265 | |
| Operating leases and chartered from others | 296 | |
| Daily flight segments | Domestic - 1,154; International - 1,131 | |
| Airports served | Domestic - 401; International - 406 | |
| Air hubs | ||
| United States | Louisville, Ky. (main Global Air Hub); Philadelphia, Pa.; Dallas, Texas; Ontario, Calif., Rockford, Ill. | |
| Europe | Cologne/Bonn, Germany | |
| Asia Pacific | Shanghai; Shenzhen; Hong Kong | |
| Latin America and Caribbean | Miami, Fla., USA | |
| Canada | Hamilton, Ontario | |
| SUPPLY CHAIN AND FREIGHT | |
| 2019 net revenue | $13 billion |
| UPS Supply Chain Solutions | |
| Key services | Logistics and distribution; transportation and freight (air, sea, ground, rail); freight forwarding to more than 200 countries; international trade management and customs brokerage. |
| Specialty services | Service parts logistics; technical repair and configuration; supply chain design and planning; returns management. |
| Facilities | More than 500 facilities in more than 125 countries; 38 million sq. ft. |
| UPS Freight | |
| Key services | Leading provider of less-than-truckload and truckload services coast-to-coast |
| Delivery fleet | Over 5,900 vehicles; over 22,000 trailers |
| Facilities | 200 service centers |
| Freight Brokerage Services | Coyote Logistics provides global third-party logistics that moves more than 10,000 shipments every day through its network of 70,000 carriers. Coyote offers a comprehensive multi-modal solutions portfolio—including truckload, less than truckload (LTL), cross-border and intermodal—with data intelligence and market insights. |
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