Mark Wallace Appointed Engineering Senior Vice President, Mitch Nichols Announces Retirement

US 05/12/15


UPS® (NYSE:UPS) today announced Mark Wallace, age 52, is appointed senior vice president of engineering, replacing Mitch Nichols, age 59, who has elected to retire after 28 years with the company. In his new assignment, Wallace will lead the company’s global engineering and sustainability activities. Wallace joins the UPS Management Committee, a group of the most senior executives responsible for day-to-day management of the company.

“Mark is an innovative engineering leader who benefits from extensive experience in several operations and engineering roles across the UPS network,” said David Abney, UPS chief executive officer. “He has an excellent track record for delivering solid results under challenging circumstances. We look forward to Mark’s added contributions in this role.”

“Mitch deserves great recognition for his leadership and contributions to UPS,” Abney continued. “Most notably, for more than 10 years, he served at UPS’s airline, developing our capability to meet customers’ needs for speed and global connectivity. I thank Mitch for his many contributions and congratulate him on his retirement.”

Mark Wallace biography

Wallace was previously president of UPS Supply Chain Solutions. In this role he led the company’s global contract logistics operations which serve customers in numerous industry segments with optimized supply chain planning, light assembly, warehousing and distribution services.

Before taking over UPS Supply Chain Solutions, Wallace served as vice president for Industrial Engineering, since 2012. His broad responsibilities included oversight of industrial engineering for capacity planning, package and hub operations, methods and work measurement, technology support and daily network and contingency planning. Prior to this position, he directed all international industrial engineering to support UPS’s non-U.S. operations and network planning.

Wallace began his UPS career in 1986 as an engineering specialist and was assigned as a driver in Arizona. He has advanced through various engineering and operations leadership positions in the West, Southwest and North Central parts of the U.S.,

including planning and IE coordination for UPS’s largest ground processing hub outside Chicago and nationwide deployment of new technology systems for dispatch planning and pre-load simplification.

A Minnesota native, Wallace holds a bachelor’s degree in industrial engineering from Arizona State University, in Tempe, Arizona.

Mitch Nichols biography

Before his current assignment as senior vice president of engineering and transportation, Nichols served as president of UPS Airlines, where he oversaw the operation of UPS Airlines including Worldport, the company's state-of-the-art package processing facility and all-points international hub in Louisville, Kentucky. Under his leadership, UPS Airlines was named Cargo Airline of the Year in 2009 by Air Transport World. Nichols also served in a variety of assignments in Information Services, Strategic Operations Planning, Quality Assurance and package, and UPS’s hub-and-feeder operations. A native of Castro Valley, Calif., he joined UPS in 1987 when the company acquired II Morrow Inc., a communications and navigation technology company.

He previously taught at Oregon State University's School of Engineering and worked in the private sector in manufacturing engineering.

Nichols holds a bachelor's degree in industrial arts from California State University, Chico, and a master's degree in industrial education from Oregon State University.    

About UPS

UPS (NYSE: UPS) is a global leader in logistics, offering a broad range of solutions including transporting packages and freight; facilitating international trade, and deploying advanced technology to more efficiently manage the world of business. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide. UPS was awarded America’s Best Customer Service company for Shipping and Delivery services by Newsweek magazine; Fortune magazine’s Most Valuable Brand in Transportation; and top rankings on the JUST 100 list for social responsibility, the Dow Jones Sustainability World Index, and the Harris Poll Reputation Quotient, among other prestigious rankings and awards. The company can be found on the web at or and its corporate blog can be found at The company’s sustainability eNewsletter, UPS Horizons, can be found at . To get UPS news direct, follow @UPS_News on Twitter.


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